. . . by the time the Fremantle Beta SDK is released next Spring,  
there will be an @nokia address watching every open-source Maemo  
Software product in bugs.maemo.org. In return, the community will  
continue triaging, testing and deflecting incoming bugs, helping to  
manage old bugs, and providing patches.

Is this an unreasonable request?

Really, I don't think all of you understand quite how frustrating (and  
demotivating) it is filing bugs into a black hole, where they'll sit  
until they die of old age or end up WONTFIXed after they've been  
ignored long enough to miss the window to be fixed. All I ask is that  
when I file a new bug into a Nokia-owned product on Bugzilla, an email  
will be sent to an @nokia address. I don't even care very much whether  
that @nokia even reads it, I just want to know that someone, somewhere  
at Nokia has received information about my bug.

And why wouldn't you? By ignoring Bugzilla, you're missing out on a  
huge resource--hundreds of dedicated users, testers, and developers  
willing to test your software, file bugs for you, and work with you  
(often quite tirelessly) to make your software great. Some of these  
people are even willing to provide patches to make your life even  
easier. All you need to do to utilize this resource is contribute 20  
or 30 minutes a week to bugs.maemo.org

Simple, isn't it? :)

--
Ryan Abel
Maemo Community Council chair

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