Paul,
On Sat, 3 Feb 2007, Paul Klapperich wrote:
This is NOT the case. If you want to be sure, please call Nokia.
Here is the important string of messages you missed in the other
thread. It's partly
my fault you missed his response as Ifailed to reply all, sending once
to the list and once to Ero. His response was to me, not the list, so
only showed up as a quote in my next reply to the list.
Not sure who you are responding to since you top posted, but thanks
for the follow up.
Also note the discussion was about heavy modification such as
/deleting important system files/, not simply installing extras, and
the result below is that you mght not get technical /support/ unless
you reflash to factory, but your warranty is still good. Again, call
Nokia if you are not satisfied and report back.
Quite and reasonable. I just want to be able to prove some hardware
went bad and have Nokia fix it. The software is up to me. Such is why I
love Linux so much.
"
On 2/2/07, Eero Tamminen < [EMAIL PROTECTED]> wrote:
Hi,
ext Paul Klapperich wrote:
It shouldn't void the warranty because it doesn't physically/permanently
damage the device. I can reflash to factory conditions and it works as
advertised again. I could see Nokia refusing to help (ie phone support)
if I've customized the software too much, but I would also expect them
to point me to the Windows flasher "upgrade" utility and tell me to
update and see if the issue goes away. It's like Palm telling everyone
to do a Hard Reset over the phone, but they'll still replace a unit for
free if the Wifi radio is bad.
Thanks, that sounds right. :-)
Sorry about giving a scare, English (lawyerese) is not my native tongue.
What's the correct term that I should have used instead of "void" for
the kind of a warranty limitation I was thinking about below?
- Eero
"
Phew. I feel tons better. I must say the original message bugged me so
much I do not think I wrote a single line of code after that for the rest
of the day. Guess that is one way to push my buttons. :-) Thanks for the
clarification and the apology.
On 2/2/07, John P. Mitchell <[EMAIL PROTECTED]> wrote:
All,
I have gotten the impression that my warranty could now be void due to
my installing third party non-Nokia software on my tablet. This can not be
true, and if so, I will be looking to return my tablet. I purchased it
purely for the freedom to develop that Linux gives me. If I loose my
ability to recover loss due to defective hardware I will be quite dismayed
and will probably never buy Nokia again. Someone please tell me promptly
that this is not the case. This feels like someone telling me that if I
remove Windows from my PC and install Linux I have voided my warranty,
which is pure garbage.
--
John P. Mitchell <[EMAIL PROTECTED]>
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--
John P. Mitchell <[EMAIL PROTECTED]>
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