On the bugzilla website when filing a new bug, the choices are: Installer New RPM Package Request RPM Packages Release (media or process) Security
How do I file a hardware related bug? I have a Sennheiser DW Pro 1 dect headset which supports USB to PC: http://www.sennheiser.com/sennheiser/home_en.nsf/root/private_headsets_office_wireless-series_504304 When I try and use it under latest Cauldron - the system freezes (mouse moves but can't do anything else) - when I disconnect it (switch to telephone side - the system responds again. No error messages etc. I have tested this under Ubuntu 11.10 and Mint 12 which do not have the hanging problem - the USB audio device works (but the microphone is REAL quiet) So something is wrong with our kernel (I suspect): lsusb -v output: Bus 008 Device 002: ID 1395:740a Sennheiser Communications Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x1395 Sennheiser Communications idProduct 0x740a bcdDevice 1.00 iManufacturer 1 iProduct 2 iSerial 3 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 253 bNumInterfaces 4 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 No Subclass bInterfaceProtocol 0 None iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 247 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 1 Control Device bInterfaceProtocol 0 iInterface 0 AudioControl Interface Descriptor: bLength 10 bDescriptorType 36 bDescriptorSubtype 1 (HEADER) bcdADC 1.00 wTotalLength 99 bInCollection 2 baInterfaceNr( 0) 2 baInterfaceNr( 1) 3 AudioControl Interface Descriptor: bLength 12 bDescriptorType 36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID 13 wTerminalType 0x0402 Headset bAssocTerminal 14 bNrChannels 1 wChannelConfig 0x0000 iChannelNames 0 iTerminal 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 6 bSourceID 13 bControlSize 1 bmaControls( 0) 0x03 Mute Control Volume Control bmaControls( 1) 0x00 iFeature 0 AudioControl Interface Descriptor: bLength 12 bDescriptorType 36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID 12 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bNrChannels 1 wChannelConfig 0x0000 iChannelNames 0 iTerminal 0 AudioControl Interface Descriptor: bLength 13 bDescriptorType 36 bDescriptorSubtype 4 (MIXER_UNIT) bUnitID 9 bNrInPins 2 baSourceID( 0) 12 baSourceID( 1) 6 bNrChannels 1 wChannelConfig 0x0000 iChannelNames 0 bmControls 0x00 iMixer 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 1 bSourceID 9 bControlSize 2 bmaControls( 0) 0x02 bmaControls( 0) 0x00 Volume Control iFeature 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 3 (OUTPUT_TERMINAL) bTerminalID 14 wTerminalType 0x0402 Headset bAssocTerminal 13 bSourceID 1 iTerminal 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 2 bSourceID 13 bControlSize 1 bmaControls( 0) 0x02 Volume Control bmaControls( 1) 0x00 iFeature 0 AudioControl Interface Descriptor: bLength 7 bDescriptorType 36 bDescriptorSubtype 5 (SELECTOR_UNIT) bUnitID 8 bNrInPins 1 baSource( 0) 2 iSelector 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 3 (OUTPUT_TERMINAL) bTerminalID 10 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bSourceID 8 iTerminal 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 2 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 2 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 AudioStreaming Interface Descriptor: bLength 7 bDescriptorType 36 bDescriptorSubtype 1 (AS_GENERAL) bTerminalLink 12 bDelay 0 frames wFormatTag 1 PCM AudioStreaming Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 2 (FORMAT_TYPE) bFormatType 1 (FORMAT_TYPE_I) bNrChannels 1 bSubframeSize 2 bBitResolution 16 bSamFreqType 1 Discrete tSamFreq[ 0] 16000 Endpoint Descriptor: bLength 9 bDescriptorType 5 bEndpointAddress 0x04 EP 4 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 1 bRefresh 0 bSynchAddress 0 AudioControl Endpoint Descriptor: bLength 7 bDescriptorType 37 bDescriptorSubtype 1 (EP_GENERAL) bmAttributes 0x01 Sampling Frequency bLockDelayUnits 2 Decoded PCM samples wLockDelay 1 Decoded PCM samples Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 3 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 3 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 AudioStreaming Interface Descriptor: bLength 7 bDescriptorType 36 bDescriptorSubtype 1 (AS_GENERAL) bTerminalLink 10 bDelay 0 frames wFormatTag 1 PCM AudioStreaming Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 2 (FORMAT_TYPE) bFormatType 1 (FORMAT_TYPE_I) bNrChannels 1 bSubframeSize 2 bBitResolution 16 bSamFreqType 1 Discrete tSamFreq[ 0] 16000 Endpoint Descriptor: bLength 9 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 1 bRefresh 0 bSynchAddress 0 AudioControl Endpoint Descriptor: bLength 7 bDescriptorType 37 bDescriptorSubtype 1 (EP_GENERAL) bmAttributes 0x01 Sampling Frequency bLockDelayUnits 2 Decoded PCM samples wLockDelay 1 Decoded PCM samples
