-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Mon, 4 Oct 2010 17:32:11 +0200 Frederic Janssens <[email protected]> wrote:
> On Thu, Oct 21, 2010 at 16:35, Patricia Fraser <[email protected]> > wrote: > > > > > > > And if users are rude and nasty to devs or packagers, then there > > won't be a distro. So, we need to find ways to help both sets of > > people be good to each other - understanding, polite and make sure > > that users get to know which forums/MLs/IRC channels are the right > > ones to use, and how to do proper bug reports, and devs/packagers > > know to show users where to go for help/how to report bugs etc. > > > > Yes, it is best not taken as an all/nothing issue. > I think we need to find or invent a diversified structure, whith clear > directions and rules, partly automatically enforced, partly by > moderation. (And progressively automatise frequent problems dectected > by moderators.) > > The aim is to : > > 1. prevent users from seeing no way to report problems, and those who > think they have reported a problem from feeling nobody listens > > 2. prevent devs/packagers from beeing flooded > > There will probably be some trial and error involved, but if we > succeed I think there will be a great payoff. > > I also think there will be a need, at least initially, for more > moderators, and at different levels. /me puts hand up Also, "moderators" - people who drop out of the sky on the heads of those who misbehave. What about if we dream up a whole new group: facilitators? bridges? just plain helpers? Moderating could then be our last resort? Cheers, - -- Patricia Fraser On the move Gnu/Linux 1997-2008 #283226 counter.li.org Dark Side - approach with caution -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.12 (MingW32) iQEcBAEBAgAGBQJMwGDtAAoJEFTnxl6Z2dG4L10H+wWE8zXAlMRAPi67zrHNLY6d TLJgsD6+dYfR1225k09oL4qYe4HSUi5mi9X3YLs+QaDzvxKyAJq+6nyHWjE1ANUX udi2lYf8v4rwnYBhyKZyohQFjSopJasIqKe5mCzQ0p/nCvwY+8GSgRPwVo501hnh 0tfq50rEhmcrlfgUj2or/beU7MnlDVLeOkGs4y62EHnbAp3E56JSANeTOvmsAqc2 kwZCGuManucKpIs1Yxs24l8vSdkLWSlr3A2F6KIPIyvRWG60keQZKiKVfpvZWdgR +y0KWlHIHheBibPASk4DkhwJSG9UxzStpworSQ9AjNgTA70OxibIgyLSRd5xmv8= =ft6z -----END PGP SIGNATURE-----
