Le 2011-06-07 18:07, Michael Scherer a écrit :
If you have time ( cause of course I can understand people do not have time ), I guess the first thing would be to define a process and some document that can summarize the feedback. For example, do we gather feedback continuously or organize some campaign ? What form would take such gathering, ie, actively asking to people, reading and noting stuff on a list ? when do "reports" ? Do we list points that people want to address, do we organize some chat with member of others team to check what can be done, etc ? Once there is a process, then we can follow it, and then we can start to expand, and tweak it. But I am not in marketing, and I have personally enough feedback to keep me busy for the next few months, so maybe the first question would be "who will use such feedback"
I'll throw something up on the wiki in the next little while once I reacquaint myself with some of the issues that have been brought up.
Cheers Marc
