Reviewed:  https://reviews.mahara.org/12031
Committed: 
https://git.mahara.org/mahara/mahara/commit/232ce9bbf5e3ab9e0944a732fb606013380ccced
Submitter: Robert Lyon (robe...@catalyst.net.nz)
Branch:    master

commit 232ce9bbf5e3ab9e0944a732fb606013380ccced
Author: Dianne Tennent <dianne.tenn...@catalyst.net.nz>
Date:   Thu Sep 23 17:16:33 2021 +1200

Bug 800511 directing 'Contact us' emails

If a person is logged in and is a member of
an institution, their 'Contact us' email is
sent to their institution admin.

If they do not have an institution admin,
it is sent to the site admin.

If they are not a member of an institution
or they are logged out, it is sent to
the site admin.

Email message footer has been updated, and
institution admins can adjust their
'Contact us' email settings.

Change-Id: Ia55feb53a7001d6bb3069464c082d29209874c53

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https://bugs.launchpad.net/bugs/800511

Title:
  "Contact Us" emails should only go to institution admins when sent by
  an institution member

Status in Mahara:
  Fix Committed

Bug description:
  Any admin on a site receives Contact Us emails. However, in order to
  have a better workflow and to know who is doing what, it would be
  better if institution admins received only Contact Us messages that
  were sent by members of their institution instead of any message. Many
  messages may pertain to things that they don't know about and thus
  should not receive messages as then nobody feels responsible for them.

  Thus:
  Contact Us message from logged out user -> Site Admin
  Contact Us message from logged in user No institution -> Site Admin
  Contact Us message from logged in user with institution -> Institution admin 
/ admins if in multiple institutions

  I would propose not to send the latter message to the site admin to
  avoid that admins don't know who also got this email / if somebody
  else already dealt with this.

  I would also update the sentence at the bottom to if possible to make
  it clear why they get an email:

  YYou receive this message because you are an administrator for the
  institution in which this person is a member. This is an auto
  generated notification from [site name]. To update your notification
  preferences, visit URL.

  The same should go for Objectionable Content, and the virus messages.
  Though for the latter, the site admin should probably receive all
  emails.

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