At Mon, 17 May 2021 13:41:46 -0400 Jayson Smith <jayb...@bluegrasspals.com> 
wrote:

> 
> Hi again,
> 
> 
> Last night I posted a message about Mailman and/or Sendmail failing to 
> deliver Emails to a particular address with an upper case first letter. 
> Two of you pointed out that the mail was probably stuck in Sendmail's 
> outgoing queue, and if it wasn't, the Sendmail logs would show what 
> happened to it. Turns out, you were right. Sendmail did not have those 
> messages in its outgoing queue, and the logs didn't show what happened 
> to them??????until I suddenly remembered something, and realized I'd been 
> making a stupid newbie mistake all along, and I am not a Linux newbie by 
> any means! I'd been using Grep to search logs??????and I'd forgotten that 
> Grep searches, by default, are case sensitive! When I took that into 
> account, the nonexistent log entries showing this user's mail going out 
> suddenly started existing, wouldn't you know it!
> 

Not an entirely stupid mistake -- 99% of E-Mail address are all lower case. 
The "username" part of an e-mail address is case insensitive and generally 
with Linux and UNIX, usernames are almost always all lower case.  But 
sometimes non-UNIX users sign up to mailing lists and capitialize their E-Mail 
address, since usually the E-Mail address is starting with their name and they 
routinely capitialize their name.  A Linux / UNIX is used to usernames being 
all lower case and so think of E-Mail addresses as being all lower case.


The -i option is a usefull option to use with grep, even when it might be 
redundent.

> 
> Turns out what's really happening is that all mail from this list is 
> going into this user's junk folder. I'm going to ask if he has a 
> button/option to declare such mail to not be junk so hopefully this can 
> be corrected.

*Some* free mail services sometimes do odd things to E-Mail from Mailman 
lists.  Ranging from considering all such mail spam to pre-filing them as 
newletters or something.  Many inexperienced users of these services have no 
idea that this is happening and often have no clue how to find out where their 
mail has gone, any will complain to the list admin that they are not getting 
any messages from the list.

> 
> 
> Thanks,
> 
> 
> Jayson
> 
> 
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