Many thanks Christian

I am unaware that EMWD changed anything so I am at a loss as to why they 
stopped working.

The EMWD hosting is on Postorius version 1.3.3

Mailman Core Version - GNU Mailman 3.3.1 (Tom Sawyer)
Mailman Core API Version - 3.1
Mailman Core Python Version - 3.7.3 (default, Dec 20 2019, 18:57:59) [GCC 8.3.0]

We have changed nothing on the listservers other than adding or deleting users.

We have tried to contact EMWD and raised tickets etc before the holidays but 
all we get is an automated response.

Many thanks once again.

Best wishes.

Jonathan

Jonathan Ashby
ICT Strategic Communications Project Manager
Londonwide LMCs and Londonwide Enterprise Ltd
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-----Original Message-----
From: Christian via Mailman-Users <mailman-users@python.org> 
Sent: 04 January 2022 14:11
To: mailman-users@python.org
Subject: [Mailman-Users] Re: Listservers currently hosted with EMWD - urgent 
request for assistance

Hello Jonathan Ashby. On Tue, 4 Jan 2022 13:24:02 +0000, you wrote:

> We have our listservers hosted with EMWD which stopped working on 23 
> December.

For no apparent reason? Or did EMWD change something on their servers?

> We have since found out the devastating news that Brian Carpenter 
> passed away last year. Brian was really helpful when we moved our 
> listservers from a legacy system to hosting on the EMWD platform. My 
> sincere condolences to his family and friends.

This news was mentioned here some time ago, and I also miss his answers. 
However, Mark Sapiro wrote on June 5, 2021: "His family is continuing EMWDs 
services". Their website is still up and advertises Mailman 2 and Mailman 3 
hosting services. 

> As we can no longer get a response from EMWD about our listserver 
> issue I was wondering if any one else in this community could help.

It may just be because of the holidays that you did not get an answer from 
EMWD. However, you might want to tell us 

- is the EMWD hosting you have using cPanel for your administration
- what (if anything) did you (or any of the people having access) change on the 
list settings? 

I am sure there are many people here who want to help. 

Christian
-- 
Christian Buser, Hohle Gasse 6, CH-5507 Mellingen (Switzerland)      
Hilfe fuer Strassenkinder in Ghana: 
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