Frank Perske via Mailman-users writes:

 > Here are excerpts from the email sent to the LIST-request address:
 > (sent by Outlook/Exchange)
 > >>>
 > Content-Type: text/plain; charset="utf-8"
 > Content-Transfer-Encoding: base64
 > MIME-Version: 1.0
 > 
 > DQo=

Eh, that's just a base64-encoded carriage return character (0x0D),
What's in the subject?

 > And here is the response:

Omitted since I couldn't make sense of it.

 > This does not appear to be base64-encoded UTF-8.

It does appear to be base64-encoded UTF-8, that is the decoders I have
conveniently available happily decode that as base64, autodetect
UTF-8, and decode it to a string of characters.  It does not appear to
be doubly-encoded text in any language.  Yes, it's mostly REPLACEMENT
CHARACTER (U+FFFD), but it decoded as that code point, that's not the
UTF-8 decoder replacing garbage in the input.

 > Does anyone have any idea how to fix this?

It would help if you gave us reason to believe Mailman has something
to do with it.  In the container setup, there should be a Postfix MTA,
not sure what else, between the outside world and Mailman.  Based on
the information you provide, it's quite possible it never got to
Mailman but was bounced by Postfix (or by Exchange for that matter).

We'd like to see the subject headers.  Were those the entire message
texts?  It may be helpful to see Mailman-specific headers (most
headers beginning with List- or X- but not X-Spam).  Received headers
showing that Mailman received the first and sent the second.  Log
messages from Mailman, the Postfix in the Mailman container, and from
Exchange might help (especially if there are Python errors and
backtraces from Mailman).  What other software is in the path between
Exchange/Outlook, including Postfix, spamcheckers, virus checkers,
DKIM signing and verifying software, etc) and Mailman, in both
directions?  How and on what devices were these messages captured?
What languages is Mailman configured to serve?  What is the default
language?  Does the end-user's Mailman account have a language
preference?

-- 
GNU Mailman consultant (installation, migration, customization)
Sirius Open Source    https://www.siriusopensource.com/
Software systems consulting in Europe, North America, and Japan
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