To stop sending mail to a bouncing address Mailman simply actives the nomail option for the offending address; however, at that point Mailman *does not* erase or zero out the bounces from the database. The bounce record is still in the database in the bounce_info{ } section. So it is likely that one more bounce and the user will again be moved over to nomail.
Removing the user from the list however *does* remove the info from the bounce_info section (I just checked, using Mailman version 2.06). You should check your database. Indeed you might need to recreate it. For now, look at the database using: ~mailman/bin/dumpdb ~mailman/lists/<listname>/config.db |more and look for the user. You will find them under "bounce_ info". Now remove the user (go to the web-admin / Membership management / and remove the first check mark next to their name / click on the "Submit Your Changes" button at the bottom of the page). Now dumpout the database and look again. Is the user still in the members{ } section? Are they still in the bounce_info{ } section? Hope this helps - Jon Carnes ----- Original Message ----- From: "Richard Idalski" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, December 13, 2001 1:57 PM Subject: [Mailman-Users] Bouncing address problems.... > > Alright, I've got a problem here with an email address bouncing that > shouldn't be. > Here are the results of the bounce log: > > > Dec 13 10:35:49 2001 (7197) List-Name: [EMAIL PROTECTED] - exceeded > limits > Dec 13 10:35:49 2001 (7197) List-Name: already disabled > [EMAIL PROTECTED] > > > Alright now, I've looked in the membership managament section of the UI, > and the 'nomail' option is NOT checked for this address. > > I've tried unsubscribing this address and re-adding it to the lists, all to > no avail, it comes back up with the exceeded limits error. Where can I > re-enable this account, my next step will be to completey delete and > re-create the list, but short of this what can I do? > > > -Richard Idalski > > > ------------------------------------------------------ > Mailman-Users maillist - [EMAIL PROTECTED] > http://mail.python.org/mailman/listinfo/mailman-users ------------------------------------------------------ Mailman-Users maillist - [EMAIL PROTECTED] http://mail.python.org/mailman/listinfo/mailman-users