On Wed, Feb 06, 2002 at 10:14:40AM -0500, Margaret Levine Young wrote:
> For example, the listinfo page (e.g.,
> <http://mail.python.org/mailman/listinfo/mailman-users>) doesn't
> have a heading "How to Unsubscribe," which is one of the two main
> reasons that people go there. Unsubscription info is there, but it's
> buried at the bottom of the page.
You can modify the HTML template for the listinfo pages at
http://yourserver/mailman/edithtml/listname
Take a look at http://mail.etree.org/mailman/listinfo/announce
for an example of what the results might look like. Not
saying this is a design paragon, just an example of what you
can do.
I do agree, though, that "UNSUBSCRIBE HERE!" should be
available someplace obvious. It is far and away the biggest
source of admin requests. People are often not
willing (capable?) of reading an entire web page to figure it
out for themselves, so they end up emailing the admins.
Making it prominent on the page is a big help on cutting down
on useless requests.
--
Caleb Epstein | bklyn . org | Vulcans worship peace above all.
cae at | Brooklyn Dust | -- McCoy, "Return to Tomorrow",
bklyn dot org | Bunny Mfg. | stardate 4768.3
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