Ben Kempner wrote:

> I've tried both help just in the subject, just the body, both subject and
> message, as the admin, as user, nothing seems to work.  I get no error
> message I just simply don't get an email.

    a) 'help' has to be in the subject
    b) it works as a subscribed user
    c) make sure the user can actually accept mail (nomail is not set)


> Mailman's logs don't have
> anything,

    It should record that it received an email and posted it to the wrapper.


> I'm not sure how to check my MTA's log... could you explain?

    Not knowing what MTA you're using, I can't do this.  If you're using
sendmail, look in /var/log/maillog.


> Lastly, is there any online documentation I could read and bookmark for
> future reference so I don't have to send an email everytime?

    There are...

    http://www.list.org

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