> For your specific question, this is not a bug, Mailman is not just > another out of the box, ready to go, software; there are many ways > to customize it, but you have failed complete your customization.
I must say that your answer is a bit surprising. Mailman offers an enormous wealth of features that are intended to ease the task of customisation or make customisation unnecessary. I am aware of the HTML templates and have modified them - yet, it is still possible to switch on digest mode through e-mail commands. Moreover, the templates have to be re-edited each time a new Mailman version appears. > Although a few of your subscribers may send a help command to > the robot, and receive the command list, if you include the notice, > and they send a digest command anyway, then it's their fault for > not reading your new custonized documentation. Clearly, if it is possible to switch on a feature no matter what the administrator selects in the configuration sections, and the feature produces unwanted behaviour - in this case, the total suppression of all mail, *without* the subscriber or the administrator ever getting to know about it, then it is clearly and obviously a bug. Particularly as it is completely impossible for the administrator to find out which subscriber is affected, but has to go through each and every one. Mailman is fantastic, and superior to all other mailing list software I've seen - I love it to bits - but in this respect it falls down miserably. Please: trying to pass this obvious bug off as an uncustomised list configuration issue is a bit ... well, you know. Especially since configuring the HTML pages (safety by obscurity) still allows the user to select digest mode by e-mail. As a software engineer I know that chanches are about 95% that this bug is easy to fix. / Peter Bengtson ------------------------------------------------------ Mailman-Users mailing list [EMAIL PROTECTED] http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py