Of course, if any of you have experienced the problem in downloading the htdig integration patch #444884 would like to add your comments to the support request, I'm sure that the sourceforge support people will appreciate the input confirming their complacency over the issue.
I think that in future I will post any patches I develop on my own web site (http://www.openinfo.demon.co.uk/mailman/index.html
) in parallel to posting to sourceforge, given the potential unreliability of their delivery.
To: [EMAIL PROTECTED]
From: "SourceForge.net" <[EMAIL PROTECTED]>
Subject: [ alexandria-Support Requests-661494 ] Tracker usage issue
Date: Mon, 06 Jan 2003 11:03:15 -0800
Support Requests item #661494, was opened at 2003-01-03 03:46
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=200001&aid=661494&group_id=1
Category: SF.net Tracker System
Group: Second Level Support
Status: Open
Priority: 5
Submitted By: Richard Barrett (ppsys)
>Assigned to: Ari Gordon-Schlosberg (regs)
Summary: Tracker usage issue
Initial Comment:
The following problem occurs when using different
browsers (IE 5.5, Netscape 7.0, Mozilla) on different
platforms (Win2k Linux) and have been reported to me by
other users.
The following URL returns a blank page and should not:
http://sourceforge.net/tracker/index.php?func=detail&aid=444884&group_id=103&atid=300103
Using an https version of the URL returns the top half
of the page but not the list of existing files that
have been uploaded:
https://sourceforge.net/tracker/index.php?func=detail&aid=444884&group_id=103&atid=300103
These failures are preventing users gaining access to
the latest version of the patch that has been posted.
The updated patch file was uploaded yesterday since
when this problem has existed. Can you help identify
what the problem is??
----------------------------------------------------------------------
>Comment By: David Burley (burley)
Date: 2003-01-06 14:03
Message:
Logged In: YES
user_id=597273
Project: mailman
URL:
https://sourceforge.net/tracker/index.php?func=detail&aid=444884&group_id=103&atid=300103
reproduceablility: intermittant (reload page)
----------------------------------------------------------------------
Comment By: Richard Barrett (ppsys)
Date: 2003-01-06 13:34
Message:
Logged In: YES
user_id=75166
The same URLs as I cited in the orginal fault report. See
above and below.
http://sourceforge.net/tracker/index.php?
func=detail&aid=444884&group_id=103&atid=300103
and
https://sourceforge.net/tracker/index.php?
func=detail&aid=444884&group_id=103&atid=3001
As I write both the http and the https version of the URL are
returning the results I have been complaining about to IE 5.5
and Netscape 7 running on Win 2k, Mozilla 0.9.4 and
Netscape 4.78 on Suse Linux 7.3.
These results are not totally consistent and on odd occasions
the full page may be returned but retrying shortly afterwards
give the blank or truncated page.
I hav no idea what the cause iibut it is being experienced by
multiple users using various browsers on different operating
systems.The only common element is the target URL.
Over the weekend I was seeing the problem going via two
different ISP ADSL accounts and over our corporate 2Mbit
link.
Over the weekend three other users of Mailman have emailed
me saying they are getting a blank page from these URLs
and asking me to email copies of the patch #444884 that
should be available through the subject URLs.
I am now posting patches on my own web site to
compensate for the problems other users are having it getting
them via sourceforge.
Please remember that just because you cannot observe the
problem from a machine on the same network as the server
which is getting the HTTP request for the page does not
mean it is not a real problem and not being a royal pain in the
backside to your user community.
What follows is the text of an email I received over the
weekend. When I checked what the guy had said I found the
problem was back and has stayed.
Subject: Re: [Mailman-Users] Htdig patch not available
To: <[EMAIL PROTECTED]>
>
> Date: Fri, 03 Jan 2003 20:39:21 +0000
> From: Richard Barrett <[EMAIL PROTECTED]>
> To: Listmom <[EMAIL PROTECTED]>,<mailman-
[EMAIL PROTECTED]>
> Subject: Re: [Mailman-Users] Htdig patch not available
> Message-ID: <5.1.1.6.0.20030103203553.03d1edd0@ext-
proxy.ftel.co.uk>
> In-Reply-To: <BA3AFF0E.395F
[EMAIL PROTECTED]>
> Content-Type: text/plain; charset="us-ascii"; format=flowed
> MIME-Version: 1.0
> Precedence: list
> Message: 10
>
> At 16:49 03/01/2003, Listmom wrote:
>> Has anyone been able to access the htdig patch (444884)
for Mailman 2.1?
>> When I follow the link on source forge, I get an empty
page.
>> --
>> Never raise your fist in anger. It leaves your groin
unprotected.
>> --
>> Tod L Glenn
>> [EMAIL PROTECTED]
>
> This is a result of some problem with sourceforge and all
depends on what
> version of what browser on what OS. Results have ranged
from blank page
> through a partial page to a full page with links to the files.
>
> I reported it to the sourceforge people this morning and they
have emailed
> me this afternoon to say the problem has been fixed. Since
then I have been
> able to access the full page with both IE and Netscape and
access the
> posted patch file.
>
> If anyone is still having problems I can email the patch file
as an
> attachment but please ask only if it is strictly necessary.
I tried accessing the Htdig page (444884) using the following
browsers
without success (all blank pages):
IE 5.1.6 (Macintosh)
Netscape 7 Macintosh
Netscape 7 Solaris 2.8
Maybe it only works for windows users? It sure isn't 'fixed'.
----------------------------------------------------------------------
Comment By: David Burley (burley)
Date: 2003-01-06 11:54
Message:
Logged In: YES
user_id=597273
Please advise: What is a URL to where this issue can be
reproduced? To respond, add a comment to this support request.
----------------------------------------------------------------------
Comment By: Richard Barrett (ppsys)
Date: 2003-01-04 05:00
Message:
Logged In: YES
user_id=75166
This problem was cleared by your previous actions but has
returned.
I have received several reports from other users saying they
are seeing this problem and, at the moment, I am reduced to
sending out the patch file they need as an email attachment.
Any help in fixing this problem permanently would be much
appreciated.
----------------------------------------------------------------------
Comment By: David Burley (burley)
Date: 2003-01-03 08:20
Message:
Logged In: YES
user_id=597273
Greetings,
To the best of my knowledge, this matter has now been
resolved. Should you require further assistance from the
SourceForge.net team, please re-open this support request
and add a comment.
Thank you,
David Burley
Second Level Support Technician, SourceForge.net
[EMAIL PROTECTED]
----------------------------------------------------------------------
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=200001&aid=661494&group_id=1
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