Thanks for the starting points. On 5/4/04 12:07 PM, "Brad Knowles" <[EMAIL PROTECTED]> wrote:
> At 11:54 AM +1200 2004/05/04, Jen Crawford wrote: > >> I've recently begun a list using Mailman. One of my members has complained >> that she's being sent individual mail as well as digests, despite having >> selected digests. She also says she's getting duplicates as well, though >> she's selected 'no dupes'. I've checked her options and they're fine, so in >> the meantime I've suggested she unsubscribe and resubscribe. Is there any >> reason this could be happening? > > What do your logs say? Are you delivering duplicate copies of > messages to her? > > Have you gotten her to send you complete samples of the > duplicates, including all headers intact? Comparing the headers is a > good way to figure out where the duplication is occurring -- there > might be a flaw in your mail server causing these problems (unlikely, > as you'd probably have other users also complaining), or a flaw in > her mail server. Or maybe a flaw somewhere between. > > It could also be something as simple as people sending a copy of > a reply to a message to the list, as well as a copy directly to her. > So far as Mailman could tell, it hasn't sent her a copy of that > message, so it would send her another one. ------------------------------------------------------ Mailman-Users mailing list [EMAIL PROTECTED] http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
