At 11:29 AM -0700 2004-07-28, Hunter Hillegas wrote:

 I guess what I am asking is if anyone knows how this encoding is taking
 place. I assume it is the AOL client... But if anyone knows anything about
 this or how he can prevent the system from doing this... He's not super
 computer savvy and he's getting frustrated.

Does he use the web interface sometimes and sometimes the AOL client? That might explain the difference.


Another potential source of problems would be if he sometimes includes attachments, or sometimes only one attachment versus multiple attachments at other times. The problem is that the AOL client doesn't understand the concept of more than one attachment, so it has to wrap up all of the attachments and put that into a single ZIP archive, and then attach that one archive to the message which is sent out.

--
Brad Knowles, <[EMAIL PROTECTED]>

"Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety."

    -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
    Assembly to the Governor, November 11, 1755

  SAGE member since 1995.  See <http://www.sage.org/> for more info.
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