Judy Petersen wrote: >Our Web host provides Mailman for our use and I am the new listkeeper. We >generate a sizeable number of messages daily but the last one received >(according to the archive) was early yesterday afternoon. Our ISP's answer >to our help request was 'read the documentation' (which was interesting but >doesn't have any troubleshooting). We have had several individuals not >receiving the emails since switching to Mailman but now the entire list is >unable to receive. What should I do next? To my knowledge, I have made no >changes in the admin except to individual subscribers. Judy Petersen >
Get a new web host/ISP ... (not helpful I know, but not 100% facetious) I assume you have web access to the admin pages for your list and no access (i.e. shell access to the server than Mailman is on) beyond that. If this is the case, there's not too much you can do. Check on the "General Options" page to be sure emergency moderation is set to "no", but if this were the problem, you would presumably be getting lots of moderation approval requests unless someone else is the moderator (or list owner if no moderator). Next I would check the Mailman logs (particularly "post", "error" and "smtp") and maybe MTA logs, but I'm guessing you don't have access to these. If this is the case, you have to go back to the ISP and be more demanding. If you're paying for Mailman hosting, they should be helping you. Regarding your prior problem of certain users not receiving, if their subs are in order and they are not set to "nomail" and mail is not bouncing (ideally, you can see the "bounce" log, but if you have the list set to process bounces and to send unrecognized bounces to you, people who are bouncing whose bounces you don't see will sooner or later be disabled), then the list mail is most likely being caught in a spam filter somewhere. -- Mark Sapiro <[EMAIL PROTECTED]> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan ------------------------------------------------------ Mailman-Users mailing list [EMAIL PROTECTED] http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
