I run list for some very non-technical users, with my site being their only experience with any MLM system for many of them.
The single biggest problem that I have is that users fail to recognize that they need to act on confirmation requests. As far as I can tell, they treat the confirmation request as an actual confirmation that everything is done. Where would I go about changing the subject line of the confirmation requests, and what would people recommend. Am I the only experiencing this? I believe that I've made things clear to users on my static pages http://lists.shepard-families.org/ and in all of the administrative messages I send to the list. But this just doesn't seem to be enough. Also is there a way to get a listing of all things pending confirmation (not just subscriptions, but address changes as well)? -j -- Jeffrey Goldberg http://www.goldmark.org/jeff/ ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.027.htp