Larry Stone wrote:

Brad, I'm glad you added that. But it raises an interesting topic of
discussion which is why is e-mail held to a different standard than
other means of communication.

This is a lot like another case where there is only harm perceived when someone claims that they've been harmed, such as sexual harassment at work.

There are one category of things that pretty much everyone can agree to as being wrong, and another category of things about which there may be quite a bit of disagreement.

At the end of the day, it's not really sexual harassment until the person on the receiving end says it is.


Spam is much the same. So, until someone complains, you're fine. But even if you've operated the most scrupulous system that you can possibly do, as soon as you get that complaint then you've got a problem.

In the anti-spam community, over time we have developed some standards by which we say that everyone should operate, and if you can "prove" that you do that, then pretty much by definition you are not a spammer.

There are plenty of others who are not spammers but who do not operate by these rules, and until such time as there is a complaint against them, they're probably okay. But then there are also a lot of shady characters who intentionally shave close to that line, and what should we do about them?


It's the combination of that massive amount of grey area, and potential for abuse throughout the grey area, that causes the problems.

In order to try to avoid any appearance of impropriety, we set much higher standards so as to try to completely avoid even getting close to the grey area.

At least, that's my personal view.

--
Brad Knowles <[EMAIL PROTECTED]>
LinkedIn Profile: <http://tinyurl.com/y8kpxu>
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