Once before, I asked about possible solutions to problems that occur when people misread and/or 'reply' to mailman 'administrative' emails.
I would like to cut-n-paste a latest mailing from a list subscriber
to emphasize the problem.

I'm not asking for an 'explanation', but I *am* asking that developers of mailman look through the email and SEE the 'chain of logic' that has a user sending requests to manage their 'bird list' subscription via the "last address used to send them mail about it." then eventually asking me to help them because they missed the critical piece of info that they need to do their commands on a 'per list' basis.

I'm complaining that my time is WASTED over and over by these ignorant mistakes. Is there NO way to get a reminder notice to come FROM the list/list-owner, even given the obvious issue with possible multiple lists? I know how mailman works, but these people DON'T. Could there at least be an 'overview' function that recognizes mail sent to 'mailman-request' and gives them a list of commands to manage each list?

For your amusement, and to emphasize my point, here is the message
I received as mailman-owner, because user SENT their mail to 'mailman-bounces'..... (go fig)

From mailman-boun...@hwcn.org Wed Aug  5 09:32:50 2009
Date: Wed, 05 Aug 2009 09:32:49 -0400
From: mailman-boun...@hwcn.org
To: mailman-ow...@hwcn.org
Subject: Uncaught bounce notification

The attached message was received as a bounce, but either the bounce
format was not recognized, or no member addresses could be extracted
from it.  This mailing list has been configured to send all
unrecognized bounce messages to the list administrator(s).

For more information see:
http://king.hwcn.org/mailman/admin/mailman/bounce

    [ Part 2: "Included Message" ]

Date: Wed, 5 Aug 2009 09:35:39 -0400
From: Helen <_____...@bmts.com>
To: mailman-boun...@hwcn.org
Subject: Re: The results of your email commands

Could this information possibly be provided in a way that it can be understood ? I would like my subscription to stop on August 09 2009 and resume on September 10 2009.My address is __...@bmts.com password ____. Thank you H. ----- Original Message ----- From: <mailman-boun...@hwcn.org>
To: <___...@bmts.com>
Sent: Tuesday, August 04, 2009 10:22 PM
Subject: The results of your email commands


The results of your email command are provided below. Attached is your
original message.

- Results:
   Ignoring non-text/plain MIME parts
   help
   Help for Mailman mailing list:

This is email command help for version 2.1.5 of the "Mailman"
list manager.  The following describes commands you can send to get
information about and control your subscription to Mailman lists at
this site.  A command can be in the subject line or in the body of the
message.

Note that much of the following can also be accomplished via the World
Wide Web, at:

   http://king.hwcn.org/mailman/listinfo/mailman

In particular, you can use the Web site to have your password sent to
your delivery address.

List specific commands (subscribe, who, etc) should be sent to the
*-request address for the particular list, e.g. for the 'mailman'
list, use 'mailman-requ...@...'.

About the descriptions - words in "<>"s signify REQUIRED items and
words in "[]" denote OPTIONAL items.  Do not include the "<>"s or
"[]"s when you use the commands.

The following commands are valid:


   confirm <confirmation-string>
Confirm an action. The confirmation-string is required and should be
       supplied by a mailback confirmation notice.

   end
Stop processing commands. Use this if your mail program automatically
       adds a signature file.

   help
       Print this help message.

   info
       Get information about this mailing list.

   lists
       See a list of the public mailing lists on this GNU Mailman server.

   password [<oldpassword> <newpassword>] [address=<address>]
       Retrieve or change your password.  With no arguments, this returns
your current password. With arguments <oldpassword> and <newpassword>
       you can change your password.

If you're posting from an address other than your membership address, specify your membership address with `address=<address>' (no brackets around the email address, and no quotes!). Note that in this case the
       response is always sent to the subscribed address.

   set ...
       Set or view your membership options.

Use `set help' (without the quotes) to get a more detailed list of the
       options you can change.

       Use `set show' (without the quotes) to view your current option
       settings.

   subscribe [password] [digest|nodigest] [address=<address>]
       Subscribe to this mailing list.  Your password must be given to
unsubscribe or change your options, but if you omit the password, one will be generated for you. You may be periodically reminded of your
       password.

The next argument may be either: `nodigest' or `digest' (no quotes!).
       If you wish to subscribe an address other than the address you sent
       this request from, you may specify `address=<address>' (no brackets
       around the email address, and no quotes!)

   unsubscribe [password] [address=<address>]
Unsubscribe from the mailing list. If given, your password must match your current password. If omitted, a confirmation email will be sent
       to the unsubscribing address. If you wish to unsubscribe an address
       other than the address you sent this request from, you may specify
       `address=<address>' (no brackets around the email address, and no
       quotes!)

   who password
       See everyone who is on this mailing list.  The roster is limited to
       list administrators and moderators only; you must supply the list
       admin or moderator password to retrieve the roster.


Commands should be sent to mailman-requ...@hwcn.org

Questions and concerns for the attention of a person should be sent to

   mailman-ow...@hwcn.org

   help
   Help for Mailman mailing list:

This is email command help for version 2.1.5 of the "Mailman"
list manager.  The following describes commands you can send to get
information about and control your subscription to Mailman lists at
this site.  A command can be in the subject line or in the body of the
message.

Note that much of the following can also be accomplished via the World
Wide Web, at:

   http://king.hwcn.org/mailman/listinfo/mailman

In particular, you can use the Web site to have your password sent to
your delivery address.

List specific commands (subscribe, who, etc) should be sent to the
*-request address for the particular list, e.g. for the 'mailman'
list, use 'mailman-requ...@...'.

About the descriptions - words in "<>"s signify REQUIRED items and
words in "[]" denote OPTIONAL items.  Do not include the "<>"s or
"[]"s when you use the commands.

The following commands are valid:


   confirm <confirmation-string>
Confirm an action. The confirmation-string is required and should be
       supplied by a mailback confirmation notice.

   end
Stop processing commands. Use this if your mail program automatically
       adds a signature file.

   help
       Print this help message.

   info
       Get information about this mailing list.

   lists
       See a list of the public mailing lists on this GNU Mailman server.

   password [<oldpassword> <newpassword>] [address=<address>]
       Retrieve or change your password.  With no arguments, this returns
your current password. With arguments <oldpassword> and <newpassword>
       you can change your password.

If you're posting from an address other than your membership address, specify your membership address with `address=<address>' (no brackets around the email address, and no quotes!). Note that in this case the
       response is always sent to the subscribed address.

   set ...
       Set or view your membership options.

Use `set help' (without the quotes) to get a more detailed list of the
       options you can change.

       Use `set show' (without the quotes) to view your current option
       settings.

   subscribe [password] [digest|nodigest] [address=<address>]
       Subscribe to this mailing list.  Your password must be given to
unsubscribe or change your options, but if you omit the password, one will be generated for you. You may be periodically reminded of your
       password.

The next argument may be either: `nodigest' or `digest' (no quotes!).
       If you wish to subscribe an address other than the address you sent
       this request from, you may specify `address=<address>' (no brackets
       around the email address, and no quotes!)

   unsubscribe [password] [address=<address>]
Unsubscribe from the mailing list. If given, your password must match your current password. If omitted, a confirmation email will be sent
       to the unsubscribing address. If you wish to unsubscribe an address
       other than the address you sent this request from, you may specify
       `address=<address>' (no brackets around the email address, and no
       quotes!)

   who password
       See everyone who is on this mailing list.  The roster is limited to
       list administrators and moderators only; you must supply the list
       admin or moderator password to retrieve the roster.


Commands should be sent to mailman-requ...@hwcn.org

Questions and concerns for the attention of a person should be sent to

   mailman-ow...@hwcn.org


- Done.



-- end quote--

=- Charles
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