Google Groups might be a good alternative. I agree with Peter as well... if they have a hard time with email, they're not going to be able to manage a newsreader.

Best Regards,

Mike
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On 4/28/2014 5:56 PM, Peter Shute wrote:
We have the same problems. If they can't handle setting up email rules, etc, 
then they certainly aren't going to be able to handle setting up a newsreader.

Most of those who complain about the emails are happy to read messages via an 
archive. The problems start when they want to reply to a message.

A fully integrated web forum would solve the problem. Yahoo groups can be 
accessed via the web or by email, but had other problems I can't remember.

Peter Shute
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