Andrew Watson writes:

 > Is there a way to figure out the problem address?

Non-invasive: Check the "Received" header fields of the message as
received by the subscriber.  Some relay hosts put the destination
mailbox in those fields.  If there are none or those you find don't
appear in your subscriber list, check the hosts immediately downstream
of Mailman (ie, the Received fields immediately above the Mailman host
and see if any ring a bell with the subscriber.  Then check for
addresses at that host.

Invasive but pretty certain: enable personalization temporarily for
that list.  This may require changing mm_cfg.py on the server to
enable the personalization feature.  Add the unsubscribe URL to the
footer.  Then the next post will have that URL in it and he will be
able to unsubscribe himself.  (He'll probably have forgotten his
password, though, so you'll probably end up doing it even though he
could retrieve his passord himself.)

HTH

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