At Mon, 19 Jan 2015 10:10:32 -0500 ghmerr...@chathamdesign.com wrote: > > Is there any technique to diagnose precisely why/how a particular (email) > command to a list has failed? > > > > I have a user (a SINGLE user, so far as I know) who cannot get the list of > members by using the 'who <password>' command. He successfully gets his > password with the 'password' command, but the 'who' command fails. > > > > This user is VERY difficult to work with since he is elderly, sloppy in how > he does things, and is often confused by instructions or requests for > information. He successfully uses the list for communications. I'm very > confident that he is either using the wrong password (we in fact determined > that at one point - which took a lot of effort) or is typing in his password > incorrectly. But short of physically sitting down with him at this point, I > don't know what else to do.
It sounds like issues relating to upper/lower case letters and confusing zero and oh (0 vs o/O) and one and el (1 vs l). Question: is there some *specific* reason he wants/needs the list of members? Most of the time, random list members have no need for a member listing. > > > > Mailman must have a failure/error log of some sort for each list, does it > not? How can I see exactly why this user's command is failing? The > information in the failure messages to the user (when I can get him to > forward these) is uninformative. > > > > _______________ > > > > Gary H. Merrill > > Chatham Design Consultants > > +1 919.271.7259 > > > > ------------------------------------------------------ > Mailman-Users mailing list Mailman-Users@python.org > https://mail.python.org/mailman/listinfo/mailman-users > Mailman FAQ: http://wiki.list.org/x/AgA3 > Security Policy: http://wiki.list.org/x/QIA9 > Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ > Unsubscribe: > https://mail.python.org/mailman/options/mailman-users/heller%40deepsoft.com > > -- Robert Heller -- 978-544-6933 Deepwoods Software -- Custom Software Services http://www.deepsoft.com/ -- Linux Administration Services hel...@deepsoft.com -- Webhosting Services ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/archive%40jab.org