On 04/03/2017 07:18 AM, Bryan Carbonnell wrote: > > too big, and when they click the link to cancel the post, the link > returns a page with a "Bad Confirmation String" error. > > The latest was this morning. A user sent an email that was too big, > and almost immediately click the link in the email they received and > got the bad confirmation string. > > I tried sending a large email to test and the confirmation string worked for > me. > > Looking in the vette log, I can see where the email was held, but I'm > not sure where the confirmation string is coming from. This is the > entry: > > Apr 03 04:42:48 2017 (548) dba-OT post from u...@gmail.com held, > message-id=<caekqqpxmavpkoxk-3o1y16cff8cvvs-ry850nybpcy73u2n...@mail.gmail.com>: > Message body is too big: 27563 bytes with a limit of 20 KB > > The confirmation string from the email is: > 93321f4b6ef46ce0148f5da147bda4c02a63f5c7
The confirmation string is the token in the pending database for the entry for this held message. There is a script at <https://www.msapiro.net/scripts/list_pending> (mirrored at <https://fog.ccsf.edu/~msapiro/scripts/list_pending>) that can be used to dump the pending database. > Any ideas what to look at next to try and figure out why this is happening? > > This isn't the first time that users have reported that the > confirmation strings didn't work. One possibility is the user's MUA which is rendering the confirmation URL as 'clickable' is not linking to the correct URL. E.g. a url like http://example.net/mailman/confirm/list1/dc2cf48d519423a7ff9d96d138317fb4a57be2cd might get folded so when clicked, it actually goes to something like http://example.net/mailman/confirm/list1/dc2cf48d519423a7ff9d96d138317f One thing to check is when the user gets the Bad confirmation string Invalid confirmation string: ... response that the string is actually the exact 40 character string from the email. What happens if the user clicks "re-enter" in the "Otherwise, re-enter your confirmation string." line and enters the exact 40 character string from the email? -- Mark Sapiro <m...@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/archive%40jab.org
