On 9/13/2019 6:59 AM, Veronica Morris wrote:
For the past few months, we've noticed that messages are arriving out of
order, and sometimes are delayed by hours or even a day!

Please remember that email is not a "real time" communication system; might look like it sometimes, but it's always "store and forward".

The kicker is that the delivery issues are not the same for everyone.  Some
people will get a particular message immediately, while others will get
that message in an hour, and others in a day.

For email, this is not abnormal. Mailman will generally "send" all of the messages at once, but once they're handed off to the server, they're out of mailman's control. That server and succeeding ones can have any number of delays occur (name resolution, receiving server is busy, held for spam checks, etc). Also, once the sending server gets the email to any large provider (i.e.gmail or yahoo), -they- may not process that immediately.

In short, there isn't much you can do about this. If mailman is personalizing messages, that can cause them to be sent individually instead of being batched, but in most cases you need that personalization anyway for things like DMARC mitigation.

Later,

z!
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