We have a number of lists that are fully moderated and recently the moderators 
and admins have stopped getting notifications of held emails.

The only change that occurred prior to this was changing the hostname the list 
prefers for email, which was accomplished by changing the setting in mm_cfg.py 
and running fix_urls. List emails are going out without any issues. Thinking 
that changing the mail host would affect the aliases, I ran genaliases, then 
reloaded postfix. I have confirmed that my postfix config is correct per 
https://www.gnu.org/software/mailman/mailman-install/postfix-integration.html 

I can see the messages being sent by mailman (I have a test list I'm using to 
figure this out):

Mailman:

Oct 19 17:08:50 2021 (2708) 
<mailman.2701.1634688529.2706.t...@pharmacy.arizona.edu> smtp to test for 1 
recips, completed in 0.005 seconds
Oct 19 17:08:50 2021 (2708) 
<mailman.2703.1634688529.2706.t...@pharmacy.arizona.edu> smtp to test for 1 
recips, completed in 0.006 seconds


Then in the mail log (I use Postfix as an mta)

Oct 19 17:08:50 dhbmailman1 postfix/qmgr[2614]: CA3AB16111F: 
from=<test-boun...@pharmacy.arizona.edu>, size=6834, nrcpt=1 (queue active)
Oct 19 17:08:50 dhbmailman1 postfix/smtpd[6773]: disconnect from 
localhost.localdomain[::1]
Oct 19 17:08:50 dhbmailman1 postfix/smtp[6788]: C89DF160A61: 
to=<bruce.desert...@gmail.com>, 
relay=smtp.pharmacy.arizona.edu[150.135.124.58]:25, delay=0.11, 
delays=0/0/0/0.11, dsn=2.0.0, status=sent (250 Ok: queued as E430F2320061)
Oct 19 17:08:50 dhbmailman1 postfix/qmgr[2614]: C89DF160A61: removed
Oct 19 17:08:50 dhbmailman1 postfix/smtp[6786]: CA3AB16111F: 
to=<test-ow...@pharmacy.arizona.edu>, 
relay=smtp.pharmacy.arizona.edu[150.135.124.58]:25, delay=0.14, 
delays=0/0/0/0.14, dsn=2.0.0, status=sent (250 Ok: queued as E82592B00090)
Oct 19 17:08:50 dhbmailman1 postfix/qmgr[2614]: CA3AB16111F: removed


The email to the moderated sender is recieved:

"Your mail to 'Test' with the subject

   Testing moderator messages 

Is being held until the list moderator can review it for approval.

The reason it is being held:

   Post to moderated list"


But the emails to the moderators and admins just seems to vanish.

Our MTA on the lists machine is Postfix, and it is allowed to relay to our 
actual SMTP host for general delivery. I never see the emails arrive there for 
the moderators. As I said list mails and notification emails go though just 
fine. it’s just emails to list-owner that are failing.



-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs

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