I don’t know about hotmail/msn specifically but Yahoo and AOL (if AOL actually still exists!) are notorious for deciding for a user that something is spam and generating a complaint. I know I’ve seen similar issues on another list I manage (not using mailman, though)
On Apr 6, 2022, at 3:40 PM, Jayson Smith <jayb...@bluegrasspals.com<mailto:jayb...@bluegrasspals.com>> wrote: Hi, I run a relatively low traffic Email list on my VPS at Linode. Twice within the last two weeks, I've received an Email from st...@hotmail.com<mailto:st...@hotmail.com> with the subject "Complaint about message from XX.XX.XX.XX" where XX.XX.XX.XX is my IP. I'm signed up for Microsoft's Junkmail Reporting Program, and this is the first time I've ever received a complaint from them. Using message headers, I've identified the complainant to be the same list member both times. The actual Emails from st...@hotmail.com<mailto:st...@hotmail.com> have nothing in the body, and the complained about message as an attachment. Obviously I can't have complaints tarnishing my Email sending reputation, so I contacted her to see if she was legitimately marking messages as spam/junk, or was doing it by accident, etc. Her response is that she has never marked any Emails from my list as spam or junk. In case it matters as far as the user interface goes, her Email address is at the msn.com<http://msn.com> domain. Obviously *something* has to be causing complaints to be generated, so if she's not doing it, what could be causing this? Are there any automated processes at Microsoft that could cause a complaint of this type to be generated? Is she somehow marking messages as spam or junk without realizing it? Thanks for any thoughts, Jayson ------------------------------------------------------ Mailman-Users mailing list -- mailman-users@python.org<mailto:mailman-users@python.org> To unsubscribe send an email to mailman-users-le...@python.org<mailto:mailman-users-le...@python.org> https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs ------------------------------------------------------ Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/
