You should be aware that AOL is Yahoo.  So what is really happening is *Yahoo 
Mail* is doing this.  Yahoo bought AOL, Verizon bought Yahoo, and then Verizon 
sold Yahoo to a holding company.


At Wed, 19 Oct 2022 16:44:14 -0400 Michael Reeder -- Hygeia MS 
<mich...@securemail.hygeiacounseling.com> wrote:

> 
> *It looks like AOL is now automatically adding our Clinicians Exchange 
> list messages to the Spam Folder. * I don't know yet if this is 
> happening for all AOL members.
> 
> When I created an AOL account today, it did this from moment one.
> 
> I just individually emailed all our AOL members from outside the list 
> with directions on how to get into their Spam Folder.   They need to 
> click the checkbox to the left of messages that are not spam, then click 
> on the "OK" icon above the message list and they will be moved to the 
> inbox.  Supposedly this will stop them from being spammed in the future.
> 
> I see no way to create a safe list or white list in AOL.  The option 
> also does not exist in their filters option.
> *
> *All AOL member email addresses remain in good standing in our 
> Clinicians Exchange member database (they have not been deactivated).  
> When I look at our bounce messages, AOL is sending us nothing to tell us 
> they are spamming or discarding our list messages, so I have no feedback 
> from them to know what setting changes would stop this from happening.
> 
> *Happily -- this seems a pretty easy fix (unspam our list email address 
> once).  Not happily, people still on AOL are not very technically-minded 
> generally and lots of our members are in their 70s and 80s.**
> *
> Thanks,
> Michael
> moderat...@clinicians-exchange.org
> 
> -- 
> *Michael Reeder, LCPC
> *
> *Hygeia Counseling Services : Baltimore / Mt. Washington Village location*
> *410-871-TALK / michael(at)hygeiacounseling.com*
> *http://www.hygeiacounseling.com - main website.
> *
> **
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