Hi,

We are running mailman version 2.1.29

[root@listserver in]# rpm -qa|grep mailman
mailman-2.1.29-10.module_el8.3.0+548+3169411d.x86_64

In the past 2 days we have noticed mailman posts queueing considerably in the /var/spool/mailman/in directory and some of the posts are either not being processed or very slowly come through after a delay.

[root@listserver in]# pwd
/var/spool/mailman/in
[root@listserver in]# ls -ls | wc -l
991

The runners are running as part the systemctl start mailman command

[root@listserver in]# ps -ef|grep runners
root 4904 2591 0 11:58 pts/0 00:00:00 grep --color=auto runners
[root@listserver in]# ps -ef|grep mailman
mailman 1954 1 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/mailmanctl -s start mailman 1956 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=ArchRunner:0:1 -s mailman 1957 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=BounceRunner:0:1 -s mailman 1958 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=CommandRunner:0:1 -s mailman 1959 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=IncomingRunner:0:1 -s mailman 1960 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=NewsRunner:0:1 -s mailman 1961 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=OutgoingRunner:0:1 -s mailman 1962 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=VirginRunner:0:1 -s mailman 1963 1954 0 11:49 ? 00:00:00 /usr/bin/python2 /usr/lib/mailman/bin/qrunner --runner=RetryRunner:0:1 -s root 4907 2591 0 11:58 pts/0 00:00:00 grep --color=auto mailman


I've tried to increase Incoming runners from 1 to 2 presuming this may increase processing, which had no effect.

qrunner logs doesn't show anything out of the ordinary, only when I stop start the service it logs.w

Mar 02 11:47:48 2023 (198033) Master watcher caught SIGTERM.  Exiting.
Mar 02 11:47:48 2023 (198034) ArchRunner qrunner caught SIGTERM.  Stopping.
Mar 02 11:47:48 2023 (198034) ArchRunner qrunner exiting.
Mar 02 11:47:48 2023 (198041) RetryRunner qrunner caught SIGTERM.  Stopping.
Mar 02 11:47:48 2023 (198041) RetryRunner qrunner exiting.
Mar 02 11:47:48 2023 (198035) BounceRunner qrunner caught SIGTERM. Stopping.
Mar 02 11:47:48 2023 (198035) BounceRunner qrunner exiting.
Mar 02 11:47:48 2023 (198036) CommandRunner qrunner caught SIGTERM. Stopping.
Mar 02 11:47:49 2023 (198036) CommandRunner qrunner exiting.
Mar 02 11:47:48 2023 (198037) IncomingRunner qrunner caught SIGTERM. Stopping.
Mar 02 11:47:48 2023 (198038) NewsRunner qrunner caught SIGTERM.  Stopping.
Mar 02 11:47:49 2023 (198038) NewsRunner qrunner exiting.
Mar 02 11:47:49 2023 (198033) Master watcher caught SIGTERM.  Exiting.
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198034, sig: None, sts: 15, class: ArchRunner, slice: 1/1)
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198035, sig: None, sts: 15, class: BounceRunner, slice: 1/1)
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198041, sig: None, sts: 15, class: RetryRunner, slice: 1/1)
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198036, sig: None, sts: 15, class: CommandRunner, slice: 1/1)
Mar 02 11:47:48 2023 (198039) OutgoingRunner qrunner caught SIGTERM. Stopping. Mar 02 11:47:49 2023 (198039) OutgoingRunner qrunner caught SIGTERM. Stopping.
Mar 02 11:47:49 2023 (198039) OutgoingRunner qrunner exiting.
Mar 02 11:47:48 2023 (198040) VirginRunner qrunner caught SIGTERM. Stopping. Mar 02 11:47:49 2023 (198040) VirginRunner qrunner caught SIGTERM. Stopping.
Mar 02 11:47:49 2023 (198040) VirginRunner qrunner exiting.
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198038, sig: 15, sts: None, class: NewsRunner, slice: 1/1)
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198039, sig: None, sts: 15, class: OutgoingRunner, slice: 1/1)
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198040, sig: None, sts: 15, class: VirginRunner, slice: 1/1)
Mar 02 11:47:49 2023 (198037) IncomingRunner qrunner caught SIGTERM. Stopping.
Mar 02 11:47:49 2023 (198037) IncomingRunner qrunner exiting.
Mar 02 11:47:49 2023 (198033) Master qrunner detected subprocess exit
(pid: 198037, sig: None, sts: 15, class: IncomingRunner, slice: 1/1)
Mar 02 11:49:59 2023 (1956) ArchRunner qrunner started.
Mar 02 11:49:59 2023 (1963) RetryRunner qrunner started.
Mar 02 11:49:59 2023 (1960) NewsRunner qrunner started.
Mar 02 11:49:59 2023 (1961) OutgoingRunner qrunner started.

error logs have this
Mar 02 11:38:57 2023 (189330) Unable to retrieve data from https://publicsuffix.org/list/public_suffix_list.dat: <urlopen error [Errno 97] Address family not supported by protocol> Mar 02 11:38:57 2023 (189331) Unable to retrieve data from https://publicsuffix.org/list/public_suffix_list.dat: <urlopen error

but I think this is related to some posts to unknown domains.

Could I get some advice to find out what else I should be looking into to debug this issue.

Kind Regards
ssaini
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