Tried to do it, but probably didn’t do it right. When I expand and
then take offline, does this pertain to the two sources at the top:
Ucr/Google, and [Gmail] ?? Or just to the actual folders and
sub-folders?
On 12 May 2016, at 2:58, Benny Kjær Nielsen wrote:
On 11 May 2016, at 22:43, Howard Wettstein wrote:
Benny, Thanks for your attention to this. I did check; found a
message in the Inbox of Apple Mail. I had previously moved it to a
folder using Mailmate.
The logs show that there really is 138 messages in the INBOX. This
means the problem is likely to be MailMate (since it only shows you 5
messages).
and I checked and found it in the right folder.
I assume you checked in MailMate. If you enable the UID column (View
▸ Columns) then I would expect that this message has no UID. This
means that the move has not been completed (synchronized with the
server).
So Mailmate moved it properly.
Not really :( We need to figure out why MailMate does not complete the
move. I can see that Gmail throttles your traffic. This indicates some
kind of looping behavior — maybe related to a very large number of
mailboxes. It also means that you have persistent spinners in the
mailbox list.
I suggest you take most of your mailboxes offline in the account
(again to simplify the issue). Hold down ⌥ when you expand the Gmail
account under SOURCES to expand the entire hierarchy. Then use ⇧ to
select all of the mailboxes in the account and then use “Mailbox ▸
Take Offline”. Finally, take the INBOX online and maybe the
destination mailbox of the moved message. Then wait to see if this
synchronizes (spinners stop and the message gets a UID).
Oh, and don't send your logs to the list. They could contain sensitive
data (mailbox names, email addresses, etc.).
I hope this wasn't too unclear.
--
Benny
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