All,

Many thanks to Bill Cole for his thoughtful input. My problem is that only **some** messages are not visible in MailMate while they are in the IMAP server and are visible in the webmail. It therefore seems that not all messages are synced. What can I do to have MailMate to closely reflect the content of the IMAP server?

Jean-Pierre


I’m not certain what the source of the problem is, but there are 3
things that I can think of that could cause this:

1. The “archive” folder is not synchronised on your work machine. You
can either find it in the folder hierarchy of the IMAP account in the
Sources section of the MailMate mailbox list and synchronise it
specifically (in the contextual menu or under the regular Mailbox menu)
or use the menu File->Synchronize->All Sources to synchronise
everything. If it fails to get synchronised regularly, the root cause
could be that it is be set to synchronise only manually, which you can
fix by selecting it and using the “Synchronisation Schedule” submenu of
the Mailbox or contextual menu.

2. The “archive” folder is not understood by MailMate on your work
machine to be THE Archive folder (a single special-purpose folder) for
that account, and you are looking at the Archive->AccountName folder in the Mailboxes section of MailMate’s mailbox list, which is some other
folder in that account. To tell MailMate that a specific IMAP folder
should be treated as one of the 5 special-purpose folders recognised by
MailMate, select the folder in the Sources section of the mailbox list
and use the Mailbox Type submenu of the contextual or Mailbox menu.

3. You are not subscribed to the “archive” folder on your work machine.
Select the account in the Sources section of the MailMate mailbox list
and use the “Edit IMAP Account” option from the contextual or Mailbox menu to open the IMAP Account Settings window. In the center section of that window there is an “Edit Subscriptions…” button that opens a
panel listing all of the folders in the IMAP account and their
subscription states, both in the server’s subscription list and in
MailMate’s own internal list that governs which folders you actually see
(and which get synchronised) in the Sources section of the MailMate
mailbox list. This seems to me to be an unlikely cause, since an
unsubscribed folder would not be missing messages, it would be be
entirely absent.
---------------------------------------------
Jean-Pierre Gattuso | http://www.obs-vlfr.fr/~gattuso | @jpGattuso

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Jean-Pierre Gattuso | http://www.obs-vlfr.fr/~gattuso | @jpGattuso
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