On 8 Jan 2019, at 20:34, Bill Cole wrote:
On 8 Jan 2019, at 19:33, Randall Gellens wrote:
How do I force MailMate to purge cache and refresh a mailbox?
Short answer: see the "Rebuild Database" page in the MailMate Help,
specifically the section on manually resetting the database. This
procedure will give you the option of rebuilding from cached local
messages or re-downloading, and you want the latter. It works for the
whole database, not just one account or mailbox. It is not fast.
I really didn't want to rebuild everything as that would take forever.
I only wanted to rebuild the one mailbox.
Another tactic that I've had success with when MM seems to disagree
with the server on mailbox state is to use the "Edit IMAP Account..."
function in MM to unsubscribe the mailbox, restart MM, and
re-subscribe the mailbox. This is a "wave the dead chicken" method,
but it has worked for me.
I just left MM running while I was doing other things, and when I came
back several hours later, MM had resynchronized. I have no idea what
caused it to realize it needed to do so but am glad it did.
I'm not sure how, but all my mail from the beginning of using MM
until mid-December got permanently deleted, so I restored my IMAP
server Inbox from a backup as a new mailbox. Mailmate sees it but
insists it is empty. I can telnet to the IMAP server and SELECT it
and I see thousands of messages. I'd like to force Mailmate to
refresh its cache.
Is it possible that all of those messages got flagged on the server as
deleted? You can make MM display messages marked as deleted in the
'Delete Behavior' panel of the Viewer pane in Preferences.
No, they were gone. I used telnet to connect to the IMAP port on the
server and confirmed that the mailbox had far fewer messages than it
should have. I assume there was a problem with my auto-expunge system,
but I am mystified as to what happened or how. I have a virtual mailbox
with the "Mailboxes" section set to only the "Deleted Messages" and
"Junk" mailboxes of the account, and a "Conditions" set to "Received
date" "is not within last" "9 months" and the "Rules" section set to
"Delete Permanently." I do not see how it could possibly have affected
messages that were in the Inbox, since it is set to only include
deleted/junk messages, and I don't see how it could have deleted
everything up to a few weeks ago. I've disabled the rule.
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