That may be the issue for me. I started using Apple Mail on my iPad a
couple of months ago and just checked to see that the setting is set to
"After one day". Oddly, my messages didn't start deleting until this
past week, but I just set it to "Never". We shall see what happens.
treat their trash mailboxes (and messages marked as "Deleted" in
regular mailboxes) as a short-term safeguard against accidental
deletion rather than as a permanent archive of mail that isn't worth
their effort to categorize.
This is actually what I do with my deleted messages at work. I have 4
years worth of correspondences in my deleted items. People are always so
impressed by my Inbox Zero đ
On Fri Nov 27, 2020 at 05:06 PM, Antonio Leding wrote:
Hello all,
I figured out my specific issue â i.e. mail in Trash > 7d old
getting automatically removed. The culprit? Not the server but
actually it was Apple Mail on the iPhone.
As many probably know, there is a setting to tell the app when, if
ever, to remove messages from Trash. I always set this to âNeverâ
but somehow, several of my accounts had this changed to âAfter 1
weekâ. Yes, it could have been me but I definitely doubt it. What
I think is more likely is that during my migration from Mail on my Mac
â> MM, the iCloud-stored settings for some of my mail accounts got
set to defaults which then migrated over to my iPhone.
What surprised me is that the offensive (removing messages in Trash)
occurred without me ever opening the Mail app on neither the PC nor
the iPhone. I mistakenly presumed that if the apps are not launched,
that activity such as this would not occur. Alas this is definitely
not true - at least on the iPhone.
The cure? Of course just removing the accounts from the iPhone solves
the problem but I opted for disabling all iPhone mail accounts +
ensuring all empty Trash settings are set to âNeverâ.
If Randy is confident the messages being auto-deleted are definitely
older than 2d, then unfortunately I doubt the same root cause is at
play there. I say this because there is no âAfter 2 daysâ setting
on the iPhone - the lowest setting is âAfter 1 dayâ. So perhaps
it is worthwhile to double-check and confirm the age of the
auto-deleted messagesâŚ
- - -
On 27 Nov 2020, at 13:44, Bill Cole wrote:
On 27 Nov 2020, at 11:11, Charlie Clark wrote:
This sounds suspiciously like Antonio's issue of e-mail being
removed from trash after 7 days and, hence, a server setting.
Probably because people never get around to emptying the trash.
I help manage mid-sized (SMB/SOHO outsourcing) mail systems and can
attest to the fact that some people seem to never empty their trash
mailboxes. For support purposes, if I could, I would would eagerly
auto-expunge all of our users' trash mailboxes on an aggressive
schedule (7 days seems good) if users would modify their behavior and
thinking to treat their trash mailboxes (and messages marked as
"Deleted" in regular mailboxes) as a short-term safeguard against
accidental deletion rather than as a permanent archive of mail that
isn't worth their effort to categorize.
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