Have you told the spam filters that those are good messages? You need to train spamsieve ;-) If that does not help, check the blacklist in the spamsieve and remove any wrong entries.

On 5 Aug 2021, at 14:25, Gavan Schneider via mailmate wrote:

Greetings all

I am using SpamSieve and have all the setup done as per instructions… and all the messages in my normal input stream get a SpamSieve score.

My problem is with one account where some messages are in that account’s “Junk” folder and therefore appear in the consolidated “Junk” folder. They are not getting a SpamSieve score (and are mostly not spam). What extra steps are needed so SpamSieve gets to process these messages?

My system: MailMate/5820/…/x86_64/iMac18,2/4 macOS 11.5

Many thanks in advance

Gavan Schneider
——
Gavan Schneider, Sodwalls, NSW, Australia
Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.
— H. L. Mencken, 1920
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