If the traffic is Transactional, by all means open a ticket and push it. It is always the best plan to keep Transactional traffic strictly separate from all other traffic, and if there are issues, point the nature of said traffic out in follow-up emails, as once validated, it will factor in the mitigation decision.
Aloha, Michael. -- Sent from my Windows Phone ________________________________ From: Dave Warren<mailto:da...@hireahit.com> Sent: 6/9/2016 6:59 AM To: mailop@mailop.org<mailto:mailop@mailop.org> Subject: Re: [mailop] I trust my candor is appreciated...? On 2016-06-09 15:44, Michael Wise via mailop wrote: These are hard issues to discuss, and I hope the view I present of how certain issues are viewed from behind the trenches of a large scale mail service are useful. Sometimes, what scales and what doesn't are not obvious. But the comment on German law in particular is interesting, and ... Will not go un-noticed. I am not a fan of Silent Drop, and continue to push for some other infrastructure and user friendly solution, but so far... It's a hard sell for many reasons. It's a hard sell because your users blame me when they don't get a receipt, they don't blame you. If you could publish some sort of a "Yes, we drop your mail and won't tell the sender or recipient why" article, it would give senders a chance to point receivers toward it so that receivers could understand that the fault really is on their side of the line. Either way, yes, your candor is greatly appreciated! -- Dave Warren http://www.hireahit.com/<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fwww.hireahit.com%2f&data=01%7c01%7cmichael.wise%40microsoft.com%7c314d986179a04059a89508d3906e3f34%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=j26e5Xvd9aTzkDcucTVMdIiQIrhDP6AyLPw%2bewN98kY%3d> http://ca.linkedin.com/in/davejwarren<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fca.linkedin.com%2fin%2fdavejwarren&data=01%7c01%7cmichael.wise%40microsoft.com%7c314d986179a04059a89508d3906e3f34%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=AaaaE6mX7tbWDGgJzDqH4DMduExph1aa66wa9o2bAN4%3d>
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