We are seeing this (or not seeing this) behavior as well.  When a
ticket is submitted to the new form, we don't receive anything back.
No automated response nor any reply from Support.
On Tue, Jul 24, 2018 at 10:17 AM Thiago Rodrigues
<undersoft.c...@gmail.com> wrote:
>
> Hello Guys,
>
> Anyone else not getting response from the outlook's support request form 
> (https://support.microsoft.com/en-us/supportrequestform/8ad563e3-288e-2a61-8122-3ba03d6b8d75)
>
> We recently verify that this forward for a new page with a different form.
>
> However all request through this form don't generate the automated response 
> or receive any replies neither.
>
> Regards.
>
> --
> Thiago Rodrigues
> undersoft.c...@gmail.com
>
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