On 2018-11-06 03:53:47 (-0800), Benoit Panizzon wrote:
We again face problems with services by MailChimp.
Their platform is equally fashioned by serious companies sending
permission based newsletters and by very persistent repetitive spamer.
In my experience, MailChimp is quite good about responding to abuse. I
get quite a fair number of spamtrap hits from them (mostly to
info@/sales@/etc addresses, not as much to addresses harvested from
webpages) and it's very rare to see the same spammer hit the spamtraps
twice after I've reported them to MailChimp. And I'm smart enough not
to report abuse to all the spamtraps so they're (probably) not merely
listwashing.
So what do you think should ISP and Email Plattform operators do about
MailChimp?
* Tell the customers complaining about spam they have to live with it?
* Block MailChimp and tell serious companies who get blocked as
collateral damage, to look for another, not so spamer firendly ESP?
As others have pointed out, blocking them outright is likely going to
upset your users.
Passing email from MailChimp through per-user trained Bayesian content
filtering seems to be reasonably effective for me. Some unwanted email
still ends up in the inbox but most ends up in Junk where it belongs.
Philip
--
Philip Paeps
Senior Reality Engineer
Ministry of Information
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