I had that recently as well. Actually, just this week, I replied back to the
auto-response inquiring about an update (because it had been a week or so
without a response) and a person responded to me within a couple hours.
Granted it wasn't the answer I wanted, but...baby steps...
Thanks,
Rob
Message: 1
Date: Thu, 17 Jan 2019 12:11:56 -0800
From: Christina Hoheisel <christina.hohei...@sparkpost.com>
To: mailop@mailop.org
Subject: Re: [mailop] Microsoft Support System Down?
Message-ID:
<cacm-j3_n8og5z31+e7glu4ihhflwrtqkjy3zfgfqxl30u-8...@mail.gmail.com>
Content-Type: text/plain; charset="UTF-8"
Thanks for all of your replies — it sounds like others are seeing this issue
too.
Exactly what Mathieu said. I'm referring to this new issue where I never
receive a reply from Microsoft other than the auto-response noting that a
ticket was created and that I should expect to receive a response in 8 hours. I
am not receiving anything after that for the past few weeks and others on my
team, as well as some of our customers, have reported this as well.
Thanks,
Christina
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