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Anyone here work for or have a contact at WSJ (or possibly createsend)?
We have some subscribers to their interactive.wsj.com email version, and
they receive it nicely. But exactly one user has been unable to receive
anything other than 1-1 correspondence with their tech support. We don't
see any WSJ delivery attempts to that user in our log files. Other users
receive the mail from various outbound.createsend.com servers, dkim
signed by interactive.wsj.com. For example:

Subject: Morning Editorial Report - June 20, 2019
From: "Paul Gigot" <acc...@interactive.wsj.com>

WSJ tech support has apparently never heard of mail server log files.
They claim that "Please be advised that we have validated your email
address so you can receive your newsletters; however, the email and
alerts sent to this email address continues to bounce back to us which
invalidates your email address, therefore blocking your receipt of those
newsletters and alerts."

But they seem to be unable to provide the text of any bounce message.




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