Hi List Amazon AWS SES Support drives me and their customer mad.
So I wonder if any other email operator had a similar issue and might know what causes Amazon AWS SES Services to block email delivery to a specific domain and how this can be solved. We are an ISP and operate email services for various domains. Email delivery to 'leunet.ch' is blocked on the Amazon SES Platform. When an affected Amazon Customer opens a Case with Amazon to find out the cause, they only get the reply: 'something is wrong with the recipient domain MX, the operator of the recipient's MX has to fix the issue'. But no further information about the exact problem. Not even on request. We, as the operator of that platform have no AWS account, therefore we cannot open a case directly with AWS Tech support or even call them, because their 'security policy' requires them to ask for an email address linked to an AWS customer account. Thus, we are as of now, unable to communicate with Amazon AWS Tech, to find the cause of that blocking or on how to have our domain unblocked. Has anyone else had a similar issue with Amazon SES and might know a way to solve it? Mit freundlichen Grüssen -Benoît Panizzon- -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
