Yeah, Microsoft has confirmed (can't remember if it was on this mailing list or during a conference) that any mail placed in the spam folder by the user (be it by clicking the "spam" button or by moving it by hand) triggers a complaint report.
I don't see that as a problem, I mean I completly understand the logic behind that. If someone wants to organize their inbox they can create subfolders easily, using the spam folder to "rearrange" your emails is just plain stupid, especially as mails in the spam folder are deleted after 10 days. -----Message d'origine----- De : mailop [mailto:mailop-boun...@mailop.org] De la part de Benoit Panizzon via mailop Envoyé : vendredi 16 août 2019 09:48 À : mailop@mailop.org Objet : [mailop] Hotmail: Moving Email to 'spam' folder generates ISP complaint? Hi List A couple of days ago we found out, that Mircosoft offers an Feedback Loop to received complaints about spam incidents. Perfect, one more source we can use to detect and block phished customers's account or trojanized devices. So we enabled this. That works good so far, but we also repeatedly get @hotmail.com customers reporting very obviously non spam mails. I was now in contact with two customers, both were puzzled about those spam reports we received and confirmed, they did not report those emails as spam. One customer is using Outlook for Android. Another one just plain Outlook, to access his Hotmail account. Both are moving read emails the don't want to keep to the 'spam' folder. So I wonder, does the simple act of moving of an email to the hotmail spam folder generate a spam complaint to the ISP? And possibly impact the sender IP reputation? No need to confirm 'yes this is spam I want it reported to the sender ISP' ? Mit freundlichen Grüssen -Benoît Panizzon- -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
