I’m not in a position to comment …
If anyone is still seeing issues, I’d strongly suggest opening a ticket:
http://go.microsoft.com/fwlink/?LinkID=614866
(Max CIDR range is a /24; if you have more, break them up. Sorry,
it’s a requirement currently)
More general information can be found here:
https://sendersupport.olc.protection.outlook.com/pm/
You should get a response from the Robot more or less immediately.
If you don’t get either the first response, or a Mitigation decision, within 24
hours, I’d suggest opening another ticket just in case.
After that robot Mitigation decision, if there are still issues, please reply
to the decision email, and state your case.
You will then be talking to a real human (won’t be me, sorry).
I am not in a position to bypass the Suppport Funnel process described above; I
don’t scale.
If for some reason the process is not working currently, I may be able to bring
issues to the attention of others, but cannot make promises on their behalf.
As for the Abuse@ issues John is seeing, I’m poking around finding who best to
address that.
Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Got the Junk Mail Reporting
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?
From: mailop <mailop-boun...@mailop.org> On Behalf Of Caitlin Brodie via mailop
Sent: Thursday, September 12, 2019 2:05 PM
To: mailop@mailop.org
Subject: [mailop] Change at Microsoft on September 4th
Hey Mailop,
It sounds like a lot of senders saw issues with Microsoft on September 4th, and
open rates dropped but then recovered the next day.
We also saw issues starting on September 4th, but our IPs' reputation in SNDS
hasn't recovered yet, and neither has our open rate to Microsoft domains.
Has anyone else continued to see deliverability issues to Microsoft domains
after September 4th? We're trying to gauge whether this is related to those
more widespread problems or not.
Thank you!
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