That won’t help with Office365.
Recipient should reach out to their Microsoft Customer Support rep and raise an 
FP issue.

Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Open a ticket for Hotmail<http://go.microsoft.com/fwlink/?LinkID=614866> ?

From: mailop <mailop-boun...@mailop.org> On Behalf Of Matt Vernhout via mailop
Sent: Friday, August 7, 2020 8:04 PM
To: John Gateley <mai...@jfoo.org>
Cc: mailop@mailop.org
Subject: [EXTERNAL] Re: [mailop] Microsoft contact for misclassified spam issue?

Start here:
https://sendersupport.olc.protection.outlook.com/pm/policies.aspx<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsendersupport.olc.protection.outlook.com%2Fpm%2Fpolicies.aspx&data=02%7C01%7Cmichael.wise%40microsoft.com%7C1f1af09242d0447f3bba08d83b48def2%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637324531460194141&sdata=C9IDr2%2FHiRu4J2wjqyDArTqe0H1IYmbJ2Nk0p6hvVjQ%3D&reserved=0>

It has the rules and a link to get help from the support team.
~
Matt


On Aug 7, 2020, at 11:40, John Gateley via mailop 
<mailop@mailop.org<mailto:mailop@mailop.org>> wrote:
Hi y'all,

I am using a user auth SaaS, and one of the actions it performs is sending 
"Reset your password" emails.
These emails have links inside for users to reset their passwords.

Delivery to most places is working (Google etc.) but Microsoft Office 365 users 
are consistently getting their emails in the junk folder.

I have tried everything I can think of... is there a contact at Microsoft here 
that could give me a hand?

Thank you

John

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