Hi John,

The error message you've referenced is related to Office365 domains, not
Outlook.
You should be able to unblock your IP on this form:
https://sender.office.com/

On Mon, Jan 17, 2022 at 7:56 PM John Gateley via mailop <mailop@mailop.org>
wrote:

> Hello,
>
> Thanks to a helpful message from Hetzner, I signed up for Microsoft SNDS.
>
> According to SNDS my IP address is not blocked, but is "Junked due to
> user complaints or other evidence of spamming"
>
> I still get
>
> 550 5.7.511
>     Access denied, banned sender[50.116.29.164]
>
>
> every time I send to a Microsoft Outlook address.
> I forward the bounce, as instructed, get the "we will respond in 24 hours"
> response, but then nothing.
>
> My server is very small, just my wife and I, and we do not spam ever. The
> "junked" is due to someone else in a close by IP address.
>
> I don't have enough information to open a ticket, I think. Any suggestions
> for a next step?
>
> Thanks!
>
> John
> _______________________________________________
> mailop mailing list
> mailop@mailop.org
> https://list.mailop.org/listinfo/mailop
>


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