Is this for a domain through which Adobe is sending email on behalf of Adobe or 
an Adobe subsidieary, or is it for a customer of Adobe for whom you are acting 
as an ESP?

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> On Sep 19, 2022, at 11:31 AM, Lionel Thevenin via mailop <mailop@mailop.org> 
> wrote:
> 
> Hello,
>  
> I have a deliverability issue on earthlink.net. All emails are rejected with 
> the text bounce : “550 5.7.1 Sender rejected - ELNK001_306 - 
> https://postmaster-earthlink.vadesecure.com/inbound_error_codes/#_306”
> I contacted Vadesecure but they told me : 
> “Thanks to the provided information, I've got confirmation that the mail 
> address contact@xxxxxxxx was blacklisted by Earthlink.
> I suggest that you reach them if this address should not be blocked.”
> 
> (I hide the address on purpose)
> I tried to contact earthlink on postmas...@earthlink.net and 
> ab...@earthlink.net  but I am not getting a response.
> Does anyone know another way to contact them ?
>  
> Lionel THEVENIN
> DELIVERABILITY CONSULTANT
> EXPERIENCE OPTIMIZATION - CAMPAIGN MANAGED SERVICES 
> Tel :  +6 35.42.96.64  
> theve...@adobe.com
> Remote, Paris, FRANCE
> <image001.png>
>  
> Have a look at the Adobe Campaign Deliverability Best Practice Guide for 
> tried and true tactics to keep your email in the inbox.
> Please note upcoming days out of office & Adobe holidays: March 8, April 2, 
> May 3, May 28-June 1, June 18, July 5-9
>  
> _______________________________________________
> mailop mailing list
> mailop@mailop.org
> https://list.mailop.org/listinfo/mailop

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