Hey Nate-

I will reply off list. thanks!


*Lili Crowley*

she/her

Postmaster


<http://www.yahoo.com/>





On Sun, Oct 30, 2022 at 5:08 PM Nate Burke via mailop <mailop@mailop.org>
wrote:

> Thanks for the link.  Server has been on this same IP Address for at
> least 15 years.  I've opened a ticket yesterday with Yahoo on that link,
> I don't know how often it's monitored, I just submitted another one
> asking for an update.
>
> Of course, users are starting to notice that their emails are not going
> through to yahoo since they're getting failed delivery notices, which
> causes them to create test emails, which increases the number in the
> queue waiting to be delivered to Yahoo....
>
> T code is TSS04
>
> 67.195.228.106  15:44:56 Client session <<< 421 4.7.0 [TSS04] Messages
> from 66.151.17.22 temporarily deferred due to unexpected volume or user
> complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes
>
> Thanks,
> Nate
>
>
> On 10/29/2022 1:03 PM, Al Iverson via mailop wrote:
> > Go submit a ticket here - https://senders.yahooinc.com/contact
> >
> > I assume there's a TS04 code in that error message. It is indeed
> > likely due to user complaints, but they have something of a hair
> > trigger for IPs not known to them. They ought to be able to get you
> > sorted out.
> >
> > Assuming you have a limited number of DKIM domains in play, register
> > them all with the Yahoo feedback loop. Find info on that same website.
> > The Yahoo FBL is DKIM-based. It's meant for big bulk senders, but I
> > suspect it may give you a modest boost when it comes to reputation.
> > More importantly, you'll be able to see which goober is complaining
> > about legit mail. Assuming you're very low volume and not an ESP/CRM
> > platform, you're probably wondering where should FBL complaints go? In
> > my case, I just have them sent to an alias at my domain that for now
> > comes to me for manual review. With the intent that if it grows too
> > big to handle, I can redirect the alias to automation later. It works
> > fine; I get the occasional complaint about a jazz newsletter I send
> > out and I just manually unsubscribe anyone who complains.
> >
> > Is this new? Yahoo does adjust filters regularly but overall this kind
> > of issue/process is not really anything new. This isn't futile; it's
> > easily fixable. It can just feel a bit overwhelming or unfair for
> > smaller or hobby senders.
> >
> > Regards,
> > Al Iverson
> >
> > On Sat, Oct 29, 2022 at 10:39 AM Nate Burke via mailop
> > <mailop@mailop.org> wrote:
> >> I know it may be futile, but I thought I'd ask.  Starting late Tuesday
> >> afternoon, Yahoo has started deferring all email from my server.  All
> >> other internet domains are fine except for yahoo properties.  There was
> >> no increase of mail from my server that I can find.  The only messages
> >> in the outbound queue are waiting to be delivered to Yahoo, and are all
> >> legitimate messages.  And there's only about 160 of them.  The Yahoo
> >> error is just 'Messages from 66.151.xx.xx temporarily deferred due to
> >> unexpected volume or user complaints'  There was no increase in mail
> >> volume on Tuesday before this error started.
> >>
> >> All IPv4 traffic
> >>
> >> SPF/DKIM seem to be functioning properly.  I get the daily report from
> >> Yahoo DMARC and it reports that the Server IP Address passes SPF/DKIM
> >>
> >> Did Yahoo institute a new policy this week that I've missed setting up?
> >>
> >> Thanks,
> >>
> >> Nate Burke
> >>
> >> Blast Communications
> >>
> >>
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