Well I have been speaking to 2 different vendors on this so hopefully they can 
get this straightened out. It sucks having no control and having to wait on 
vendors, who where supposed to have already done this.

From: mailop <mailop-boun...@mailop.org> On Behalf Of Mark Alley via mailop
Sent: Tuesday, June 20, 2023 1:05 PM
To: mailop@mailop.org
Subject: [EXT] - Re: [mailop] [EXT] - Dkim fails, success on same email?



You'll need to add the DKIM selector (and key) Sophos generated for you to your 
external DNS provider so that other receivers can resolve the key, which 
enables them to validate messages signed by your email filter.

- Mark Alley
On 6/20/2023 11:53 AM, Salvatore Jr Walter P via mailop wrote:
OK, we are still having issues with this.
We are using Sophos as an email gateway.
They generated a DKIM record and are telling us we need to send that to our 
domain registrar to add it to our DNS records?
Is this correct? I understood DKIM was server side only?

From: mailop <mailop-boun...@mailop.org><mailto:mailop-boun...@mailop.org> On 
Behalf Of Salvatore Jr Walter P via mailop
Sent: Friday, June 16, 2023 2:06 PM
To: 'mailop@mailop.org<mailto:mailop@mailop.org>' 
<mailop@mailop.org><mailto:mailop@mailop.org>
Subject: [EXT] - [mailop] Dkim fails, success on same email?

Getting reports back from several ISPs like the one below. It shows dkim 
failing for the IP, but successful for the domain? The domain 
“mail-dkim-us-west-2.prod.hydra.sophos.com” uses multiple IPs, On
sophospsmartbannerend
Getting reports back from several ISPs like the one below.
It shows dkim failing for the IP, but successful for the domain?
The domain “mail-dkim-us-west-2.prod.hydra.sophos.com” uses multiple IPs,
One of which is “198.154.181.72”. We do receive failures on all other IPs as 
well.
Is this an actual issue or something we can ignore?

<record>
<row>
<source_ip>198.154.181.72</source_ip>
<count>1</count>
<policy_evaluated>
<disposition>none</disposition>
<dkim>fail</dkim>
<spf>pass</spf>
</policy_evaluated>
</row>
<identifiers>
<header_from>warwickri.gov</header_from>
</identifiers>
<auth_results>
<dkim>
<domain>mail-dkim-us-west-2.prod.hydra.sophos.com</domain>
<selector>v1</selector>
<result>pass</result>
</dkim>
<spf>
<domain>warwickri.gov</domain>
<result>pass</result>
</spf>
</auth_results>
</record>




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