Hi Team
I would be very happy, if anymone at microsoft could get
in touch with me, we probably get more than 90% false positives from
the microsoft spam report robot.
Newest crazy addition!
exam...@outlook.com is sending an email indicating request for a
delivery report.
Our server AFTER delivering the email, obliges:
From: <mailer-dae...@idefix.imp.ch> (Mail Delivery System)
To: exam...@outlook.com
Successful Mail Delivery Report
This is the mail system at host idefix.imp.ch.
Your message was successfully delivered to the destination(s)
listed below. If the message was delivered to mailbox you will
receive no further notifications. Otherwise you may still receive
notifications of mail delivery errors from other systems.
The mail system
=== snip ===
exam...@outlook.com is reporting this as spam. We get a complaint from
microsoft asking for us to suspend 'mailer daemon' for sending
unsolicited emails. Doh!
Microsoft, could you please just block customers like this one who
repeatedly abuse your spam complaint machinery?
Or build some simple rules to redirect 'dubious' spam reports to be
reviewed by a human before clogging abuse desks of fellow ISP with such
reports?
Dubious could be:
* from a 'mailer daemon'.
* containing other signs that it is some sort of bounce.
* Quoted text matching an email recently sent by your customer.
etc....
I also wonder if you told your customers, confirming to GDPR, that you
are disclosing their mail content to the abuse desk of any ISP around
the world. We repeatedly get all sort of emails reported as spam, which
I would consider to contain very sensitive information like salary
information etc.
Mit freundlichen Grüssen
-Benoît Panizzon-
--
I m p r o W a r e A G - Leiter Commerce Kunden
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Zurlindenstrasse 29 Tel +41 61 826 93 00
CH-4133 Pratteln Fax +41 61 826 93 01
Schweiz Web http://www.imp.ch
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