Problem still persists. I've stopped getting any responses from icloudad...@apple.com. I guess we're not big enough for Apple to care about us. I'll just advise our customers not to use Apple services, since this is the best customer service that Apple can offer.
On Fri, Sep 22, 2023 at 10:45 PM Scott Mutter <mailopl...@amssupport.info> wrote: > Nope. Still the same. > > On Fri, Sep 22, 2023 at 9:42 PM Suresh Ramasubramanian < > ops.li...@gmail.com> wrote: > >> Check again now >> >> --srs >> ------------------------------ >> *From:* mailop <mailop-boun...@mailop.org> on behalf of Scott Mutter via >> mailop <mailop@mailop.org> >> *Sent:* Saturday, September 23, 2023 1:52:25 AM >> *To:* mailop@mailop.org <mailop@mailop.org> >> *Subject:* Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> Got a response from icloudad...@apple.com stating they've made changes. >> But the issue still persists. >> >> We replied back on that message, but I'm not all that convinced that >> whoever is checking the icloudad...@apple.com address actually knows >> what they are doing. Especially since it's taken a lot of arm twisting to >> get any response at all. >> >> On Thu, Sep 21, 2023 at 7:56 PM Suresh Ramasubramanian < >> ops.li...@gmail.com> wrote: >> >> Ok we will check >> >> >> --srs >> ------------------------------ >> *From:* mailop <mailop-boun...@mailop.org> on behalf of Scott Mutter via >> mailop <mailop@mailop.org> >> *Sent:* Thursday, September 21, 2023 10:23:15 PM >> *To:* mailop@mailop.org <mailop@mailop.org> >> *Subject:* Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> Message sent again - today, 2023-09-21 11:51AM CDT. >> >> Subject of the message is - 209.236.124.55 IP Blacklisted >> >> I sent the message to icloudad...@apple.com and CC'd s...@apple.com >> >> On Thu, Sep 21, 2023 at 9:46 AM Suresh Ramasubramanian < >> ops.li...@gmail.com> wrote: >> >> Can you resend your message to postmaster with a recent sample of the >> logs? Bcc me at s...@apple.com so I can follow up with the team. >> >> >> >> *From: *mailop <mailop-boun...@mailop.org> on behalf of Scott Mutter via >> mailop <mailop@mailop.org> >> *Date: *Thursday, 21 September 2023 at 8:00 PM >> *To: *mailop@mailop.org <mailop@mailop.org> >> *Subject: *Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> How long should I have to wait for a response? >> >> >> >> I haven't heard anything back and icloud is still rejecting the message >> due to local policy. >> >> >> >> On Tue, Sep 19, 2023 at 9:07 AM Suresh Ramasubramanian < >> ops.li...@gmail.com> wrote: >> >> I will have the team check and reply to you >> >> >> >> *From: *Scott Mutter <mailopl...@amssupport.info> >> *Date: *Tuesday, 19 September 2023 at 6:28 PM >> *To: *Suresh Ramasubramanian <ops.li...@gmail.com> >> *Subject: *Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> I wrote icloudad...@apple.com on August 26, 2023. >> >> >> >> Message was from postmas...@thoroughbred.wznoc.com >> >> >> >> Subject of the message was - 209.236.124.55 IP Blacklisted >> >> >> >> Just tried resending a message from this server, same error message: >> >> >> >> 554 5.7.1 [HM08] Message rejected due to local policy. Please visit >> https://support.apple.com/en-us/HT204137 >> >> >> >> >> >> >> >> On Tue, Sep 19, 2023 at 2:08 AM Suresh Ramasubramanian < >> ops.li...@gmail.com> wrote: >> >> Hi >> >> >> >> What address did you email icloudadmin from? >> >> I don’t see any current blocks on your IP >> >> >> >> --srs >> ------------------------------ >> >> *From:* Suresh Ramasubramanian <ops.li...@gmail.com> >> *Sent:* Tuesday, September 19, 2023 10:33:52 AM >> *To:* Scott Mutter <mailopl...@amssupport.info>; mailop@mailop.org < >> mailop@mailop.org> >> *Subject:* Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> >> >> I’ll have someone look at your email and reply if they haven’t yet >> >> >> >> --srs >> ------------------------------ >> >> *From:* mailop <mailop-boun...@mailop.org> on behalf of Scott Mutter via >> mailop <mailop@mailop.org> >> *Sent:* Tuesday, September 19, 2023 9:11:02 AM >> *To:* mailop@mailop.org <mailop@mailop.org> >> *Subject:* [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> >> >> Anybody from Apple/iCloud able to provide any insight as to why messages >> from 209.236.124.55 are being blocked with - Message rejected due to local >> policy messages? >> >> >> >> I previously sent a message to icloudad...@apple.com but got no response. >> >>
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