Problem still persists. I've stopped getting any responses from [email protected]. I guess we're not big enough for Apple to care about us. I'll just advise our customers not to use Apple services, since this is the best customer service that Apple can offer.
On Fri, Sep 22, 2023 at 10:45 PM Scott Mutter <[email protected]> wrote: > Nope. Still the same. > > On Fri, Sep 22, 2023 at 9:42 PM Suresh Ramasubramanian < > [email protected]> wrote: > >> Check again now >> >> --srs >> ------------------------------ >> *From:* mailop <[email protected]> on behalf of Scott Mutter via >> mailop <[email protected]> >> *Sent:* Saturday, September 23, 2023 1:52:25 AM >> *To:* [email protected] <[email protected]> >> *Subject:* Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> Got a response from [email protected] stating they've made changes. >> But the issue still persists. >> >> We replied back on that message, but I'm not all that convinced that >> whoever is checking the [email protected] address actually knows >> what they are doing. Especially since it's taken a lot of arm twisting to >> get any response at all. >> >> On Thu, Sep 21, 2023 at 7:56 PM Suresh Ramasubramanian < >> [email protected]> wrote: >> >> Ok we will check >> >> >> --srs >> ------------------------------ >> *From:* mailop <[email protected]> on behalf of Scott Mutter via >> mailop <[email protected]> >> *Sent:* Thursday, September 21, 2023 10:23:15 PM >> *To:* [email protected] <[email protected]> >> *Subject:* Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> Message sent again - today, 2023-09-21 11:51AM CDT. >> >> Subject of the message is - 209.236.124.55 IP Blacklisted >> >> I sent the message to [email protected] and CC'd [email protected] >> >> On Thu, Sep 21, 2023 at 9:46 AM Suresh Ramasubramanian < >> [email protected]> wrote: >> >> Can you resend your message to postmaster with a recent sample of the >> logs? Bcc me at [email protected] so I can follow up with the team. >> >> >> >> *From: *mailop <[email protected]> on behalf of Scott Mutter via >> mailop <[email protected]> >> *Date: *Thursday, 21 September 2023 at 8:00 PM >> *To: *[email protected] <[email protected]> >> *Subject: *Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> How long should I have to wait for a response? >> >> >> >> I haven't heard anything back and icloud is still rejecting the message >> due to local policy. >> >> >> >> On Tue, Sep 19, 2023 at 9:07 AM Suresh Ramasubramanian < >> [email protected]> wrote: >> >> I will have the team check and reply to you >> >> >> >> *From: *Scott Mutter <[email protected]> >> *Date: *Tuesday, 19 September 2023 at 6:28 PM >> *To: *Suresh Ramasubramanian <[email protected]> >> *Subject: *Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> I wrote [email protected] on August 26, 2023. >> >> >> >> Message was from [email protected] >> >> >> >> Subject of the message was - 209.236.124.55 IP Blacklisted >> >> >> >> Just tried resending a message from this server, same error message: >> >> >> >> 554 5.7.1 [HM08] Message rejected due to local policy. Please visit >> https://support.apple.com/en-us/HT204137 >> >> >> >> >> >> >> >> On Tue, Sep 19, 2023 at 2:08 AM Suresh Ramasubramanian < >> [email protected]> wrote: >> >> Hi >> >> >> >> What address did you email icloudadmin from? >> >> I don’t see any current blocks on your IP >> >> >> >> --srs >> ------------------------------ >> >> *From:* Suresh Ramasubramanian <[email protected]> >> *Sent:* Tuesday, September 19, 2023 10:33:52 AM >> *To:* Scott Mutter <[email protected]>; [email protected] < >> [email protected]> >> *Subject:* Re: [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> >> >> I’ll have someone look at your email and reply if they haven’t yet >> >> >> >> --srs >> ------------------------------ >> >> *From:* mailop <[email protected]> on behalf of Scott Mutter via >> mailop <[email protected]> >> *Sent:* Tuesday, September 19, 2023 9:11:02 AM >> *To:* [email protected] <[email protected]> >> *Subject:* [mailop] Apple/icloud blocking - Message rejected due to >> local policy >> >> >> >> Anybody from Apple/iCloud able to provide any insight as to why messages >> from 209.236.124.55 are being blocked with - Message rejected due to local >> policy messages? >> >> >> >> I previously sent a message to [email protected] but got no response. >> >>
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