Hi List

Maybe somebody could enlighten me, what is going on....

We very often face the issue of Office365 business customers sending an
email to us and asking for reply, but when we reply we get:

=== schnip ===
Your message to [RECIPIENT] couldn't be delivered.

The group [USERPART OF EMAIL] only accepts messages from people in its
organization or on its allowed senders list, and your email address
isn't on the list.
=== snap ===

I used to think, this is a miss configuration on the o356 customer side.

But now I start to wonder, if this is some kind of anti-spam measure
which causes the recipient to receive emails ONLY from an email address
they previously sent an email to.

I have observed that those cases almost always happen when an email for
example is sent to our info@ email address, but then replied from a
personal email address. So the address replying is not the one the o365
sent the email to.

Has anyone more insight in this?

Mit freundlichen Grüssen

-Benoît Panizzon-
-- 
I m p r o W a r e   A G    -    Leiter Commerce Kunden
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Zurlindenstrasse 29             Tel  +41 61 826 93 00
CH-4133 Pratteln                Fax  +41 61 826 93 01
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